I spent 25 minutes on hold because it had to be done through the app and I'd placed my order online. Then another 20 mins on the phone
Darren B
Comfort Inn
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Rockford, IL 61107
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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The issue wasn’t really the truck but the process to pick up the truck. U-Haul app didn’t show my reservation. Took 45 mins to resolve that. Then the photos would not upload that it requires. After 4 different calls to customer service this was all resolved and the reps were very helpful. I spent about 90 minutes just trying to pick the truck up. Shout out to the owner at Comfot In, though. I was exhausted & accidentally left the key in the truck. He sad “not to worry” I went to the hotel and he had run out to the truck and had my key at the counter. He verified I was who I said I was and he was very kind.
Rebecca T