When we arrived, we were informed that most of the equipment we reserved weeks ago, was not available. We requested a Appliance Dolly, 2x Furniture dollies, Equipment Dolly and 10 pads. They only had the Appliance Dolly and 1x furniture dolly. Worst part they didn't even have the truck that was reserved weeks ago. Staff was very apologetic, and they were able to transfer the order to a different location that had a truck, but still did not get the Equipment dolly or the 2nd furniture dolly. Once again, associates were very sorry, but when you book a truck over a month ago and it is for a State to State move, it was very disheartening that we had to go through the stress and inconvenience.
David G
Perfection Exhaust
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Rural Hall, NC 27045
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 4,5 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisThe location and service is great. Trying to return it without anyone there was a horrible experience. The website and app wouldn’t work. Kept getting a pop up about the location. Took 8 attempts to log in. It wasn’t user error, was a system issue. When I would go to kog in, attempt the 2FA the location information would pop up and make me start the process over again. This went on for over 20 minutes. Worst experience ever with trying to return something.
JONATHAN WEverything went very smoothly with the drop-off. I couldn't ask for anything better.
David CWas not able to adjust my tow vehicle or guarantee my return location. I rent from perfection Exhaust several times they are always friendly. I just feel like if you are going to rent the equipment you should be able to see everything in the computer and be able to assist customers.
MICHELLE KThis is likely not related to the location itself but the rental form and equipment availability. I reserved a 15' with a ramp, was not available at this location so I was upgraded to a 20', for free, which is fine, but I did not need that much space. Apparently the 15' isn't available in this area... so I should not be able to reserve this truck. Secondly, I reserved an appliance dolly that was not available at this location either, which I was not advised of at all. Again, I was refunded, which is fine. But, if equipment is not available at the location it should not be able to be reserved. Wasted an hour of my rental time trying to solve the dolly issues.
Ryan K