Please please fix your app and website. The app is unusable, I can’t create an account because the 2fa never arrives. The url redirects me to the app which asks me to log in and I can’t. I can’t login or create an account. I had to remove the app so it would load the message url for my reservation on the browser then proceed carefully from there
Guillermo B
Iar Livescan
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à San Bruno, CA 94066
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisMy experience was unequivocally terrible. When I made the reservation, I specifically picked to check out the truck from an individual in person, and not download the app. When I got there, there were no attendants or staff members there. The system had me call a U-Haul representative, who said that I needed to download the app. The app was very glitchy, made me fill out paperwork and processes multiple times, because it did not properly save the data. I also got improperly charged (I had ordered a dolly rental, and no dolly was provided). When I contested the bill, I got charged for the dolly anyway. I will NOT be using U-Haul services again.
Samian QI had a horrible experience with this pick up. I was sent to two different places. It took an hour to access the vehicle. This is the last time I’ll ever use UHAUL
Raven HWe ordered a dolly along with our rental, but it was not provided when we picked up the truck. Since this is a no-agent location, there was no one available to help us or provide a replacement. Imagine trying to move a king-size mattress from a second-floor apartment to a truck parked on the street without a dolly—it was extremely difficult to do by ourselves. Additionally, the location was somewhat difficult to find, and the entrance/exit gate is quite narrow, barely allowing the truck to get in and out. I would not recommend this location.
CHANG DTook an hour to get my rental because app wasn’t working and equipment that I asked for and rented wasn’t in U-Haul. Had to drive 17 minutes to get it myself.
Alec C