The vehicle had tobacco all over and smelled of marijuana. Have the vehicles gas tank filled before customer rents
Victor K
Lafayette Food And Liquor
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Santa Clara, CA 95050
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 2,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisWhen I arrived the store was closed, it should had been opened one hour before. After that it took the personal 25 minutes to set up and finish the check in. The rented van had a broken lock, I mentioned to him in the rental moment, but took no actions, take no note of it. They charged double for the insurance 60$ even if when doing the reservation was 30$ as it was a 24 hours reservations. The deposit was almost empty only 30 miles (that at the end is always less) forcing us to put gas immediately before been able to drive, this with the already 90 minutes accumulated, brought us to almost 2 hours delay into hour planning. Definitely is not the location I booked and I would not recommend to pick it up back there
Teodoro RI ordered hand cart and furniture wraps but they were not at location with the VAN.
Ellen TGood guy at the reception
Abhishek BTerrible customer service. I was rushed during my move and was unable to extend my rental although I was paying the fees like any other customer would. Constantly harassed, not recommending especially this location and will no longer be using U-Haul for our moves.
ALEJANDRA M