The uhual it self is so Expensive i paid for $202.97 for 5 days ! Other companies charge $91 for 4 days. It’s was my first time but i was si disappointed.
Maria K
Lilias Kitchen & Tile
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Santa Maria, CA 93454
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 2,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisFriendly and amazing customer service
Miguel NThe neighborhood felt unsafe and I didn't feel comfortable being there at night or leaving my car there for the day. The lock box was hard to get into (the lock would not slide open like it should have when the correct code was in place). And the van was GROSS!!! The upholstery smelled like body sweat and pee. And I had ordered a dolly and none was provided in the van when I picked it up. The location also doesn't open until 10am which makes it very difficult to deal with missing equipment.
Katy WMy experience was frustrating from start to finish. When I arrived for my mobile pickup, the U-Haul app repeatedly kicked me out during the check-in process. My card was charged, but I was unable to complete the pickup. After spending time troubleshooting, I had to drive about 10 minutes to a U-Haul center for assistance, where there was already a long line of customers waiting. After waiting more than 30 minutes, I was finally able to get help through the app’s chat support and was instructed to return to the original pickup location. Once I was finally able to complete the pickup, I discovered that the equipment provided was not what I had reserved. I requested an appliance dolly but was given a utility dolly instead. Fortunately, the location was open and someone there was able to contact the person responsible for the rental. However, I was then directed to drive back to the U-Haul center I had just left to exchange the equipment. The staff at the U-Haul center were helpful and completed the exchange quickly, which I appreciated. While the employees I interacted with were courteous and helpful, the app issues, incorrect equipment, and multiple trips added a significant amount of time and stress to what should have been a simple pickup process.
Elizabeth JNot reliable because we reserved it for 5:30 and the worker could not unlock the key box to hand us over the truck keys so we didn’t start get the keys till 6:15pm yet we were still charged as if started at our scheduled time.
Krisly V