Uhaul needs to do better on schedule coordination. This location was closed that day but luckily the owner came in and helped me.
Julius A
Star A Auto Body
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Santee, CA 92071
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 3,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Person at desk not very helpful or friendly! Truck was very dirty!
Ronald R3days in a roll I been to uhaul one way and they book someone else under my trip I have a dead line and still not being compensated
Jakarra MThis location is mobile check out. Unfortunately the Wi-Fi does not work on the premises. I figured that out almost 45 minutes of trying to get the app to work. Once I realized it may have been the wi fi connection, I had to drive down the street around the corner to receive Wi-Fi to work the mobile app to check out the vehicle. when I finally get the keys, I turn the vehicle on and the tire pressure Sensors was on. I check the tires to find out that one of the tires was almost flat. Not only that, they forgot to put the appliance dolly on the truck. When I called customer service they sent me to the El Cajon location to pick up a dolly when I got to the U-Haul in El Cajon, they told me they did not have any appliance dollies so I did not receive a dolly, but I was charged for it. The whole transaction was stressful. Very disappointing and U-Haul.
JACQUELINE DKey drop box was inconspicuous, had to leave the truck and return the next day when they opened to drop the key off. Person was unhelpful and seemed confused. Didn't look over the truck, didn't offer a final receipt or say anything. Just took the key from me and that was it. Few days later I have an additional charge on my card from this location. Absolutely horrible rental experience and will not be using Uhaul again.
Karenza R