The store incharge is helpful and informative, easy to approach and friendly. The van is exceptionally clean. Very satisfied. Would be happy to recommend.RENATOFONTANILLA C.
Trailer Rental & Towing in Scarborough, ON at Cedarhill Convenience
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Scarborough, ON M1H2Y2
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3 Average Customer Rating
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Had to wait very long before I was attended to. Paid for a dolly that I did not receive but instead received one that I couldn't use and therefore believe that I should get a refund as I did not get what I ordered and so was cheated.Althea W.
The lady is terrible , rude. First time I experience a worst behaviour from uhaulPRASANTH V.
Closer located to renterDavid L.
Pretty expensive..laiju P.
The Chinese lady in the store needs to learn how to talk to customers she also delays the process of u- haul. U haul should take away the authority to rent a vehicle from this store as it creates a bad reputation overallNIKITA H.
The driver cab has a bad oudour please take care of it thanksFITZ-GERALDRAJ K.
My experience was very poor. I had booked a van for a location on Queen Street in Toronto and less than one hour before the pickup time I received a message that moved my pickup location to Scarborough. I had no way to get to the new location and so had to borrow a car from a friend. When I arrived at the new location the van was not there. I was forced to upgrade to a larger truck, which I did not need, and the attendant was unable or unwilling to honor the van price. So as a result I wasted an entire day and paid much more than I had anticipated for this service. The support was also very disconnected and attendants did not seem to have any power or knowledge to support. I will not be using U-Haul services again. Steve BroadbentStephen B.
The overall process little longer, I think I spent 30 minutes to rent and 30 minutes to return but overall experience with the location is satisfactoryaynkharan K.
I was asked to do an online check in so that the in person experience would be quicker. This was not the case as it appears we had to reinput information. Service rep was friendly which helped.Shawn F.
They over charged meSHUBHAM S.
Van was filthy and I am still waiting on my receipt of payment.WAYNE LYDELL R.
The U-Haul experience was great! The store for my pick up was dirty.eileen M.
Cashier not so practicing costumers satisfaction. Be nice don't even know the function of the unit.RIZAL J.
Covid has tried to make it a bad experience but the lady was really nice and did a very professional job.USMAN A.
Bad communication. I am told by the telephone new reservation for replacement of equipment as I had an accident, i went to the rented shop there was no vehicle ready and they said the vehicle was cannot rented. It was a terrible day as an accident and I was moved one place to other and feels terrible that rented uhaul.Pramesh H.
I came there to returnthe van . She told me total is around 67$ but when im checking my account after 2 days igot deducted $96 . If never check my statement i would never know that. Please contact me asap 6475427074KETAN S.
Extremely dirty van, broken driver side wiper blade, no window washing liquid. The van was covered with 10 cm of snow . The cashier told me it is not her job and I have to clean it my self. Also the emergency brake was broken and hanging under the steering wheel. Scratches on the side of the van were not marked. Very rude store assistant.Nikolay M.
The vehicle was leaking water and some of my contents got wet. Truck is a bit run down feels unsafe for winter driving. Otherwise good experience at this location.Thibakar S.
The person who is handling the system doesn't know how to talk properly and she is so rude i want never book car with U-Haul better go for enterprise or budget Lost a good customer Thank youMonil S.
My complaints have nothing really to do with the location, and everything to do with the overall Uhaul experience. We booked a truck for a downtown Toronto location, and in the days before our move once everything else was booked (elevators, friends, kijiji drop offs) received email after email telling us that our time had been moved to the middle of the night and location had shifted. I kept having to check my email, see that my booking had been changed on me, and then call customer service to switch it back. Each time I was moved to a further and further away Uhaul location, even though each time I was assured that the truck would be there and everything was guaranteed. The customer service reps were very helpful and understanding, in the end we received 60 dollars compensation (the $50 guarantee, plus a $10 waiver), but this allowed us to maybe break even on the extra km we had to drive to go all the way out to Scarborough to pick up the truck, and did not compensate us for the extra time and stress of having to be vigilant on my emails to ensure we hadn't been moved yet again. I understand that people don't return the trucks on time or there are mechanical issues, but the company should do more to redistribute their vehicles. I would absolutely never book with Uhaul again, they make it seem like everything's fine until a few days before and then all of a sudden everywhere else is booked and you are left driving an extra forty five minutes each way for a truck. I was also annoyed to discover this location had a 20 dollar after hours return charge, there was no mention of this when I made the booking initially and we had to rush to get the truck back. Again, that has nothing to do with the location, but reflects poorly on the Uhaul booking process that this information is not made clear.Meghan L.
There is a message on Dash Board that , Right FRT tire low Add Air to tire.I brought notice to the Uhaul franchiese owner. But, the lady at the Convenience store don't understand the technical glithch of Low air. She said it is Ok and did not done it. Any how how I have to take Cargo van and drove with low air in tire. I have picture in my phone of Low air message, which is proof. The lady was giving more attention/priority to customers who coiming to buy Cigarettee and lotto, etc.Mukesh P.
This was not my original pick up location. I was asked to go pick up the Uhaul truck at this location when I arrived at 20 Nugget Avenue location. He informed me of the switch then when I arrived and when asked why he didn't inform me over the phone, he refused to give any explanation and didn't look interested and just handed me a printed copy of the location I had to go to pick up the truck. This inconvenience prolonged my time I had set for my move and limited my booked elevator time. This will be the only time I use Uhaul, as my first time experience has not been a great one and will not be recommending it to anyone.ted J.
Just communication. Like sitting in traffic. It slowed the process down, but you'll get to your destination. The location was perfectly accommodating & I would definitely return along with recommending this location to othersRick G.