The location is in a sketchy neighborhood, and not conveniently located to anywhere. And the way you mislead people about the rental price and then nickel and dime them in mileage is jaw dropping. SO MANY hidden fees. Also it took me 30 minutes to actually get my rental cutting into my rental time.
Anna Bjork
Scott County Mini Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Shakopee, MN 55379
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- 4,5 - Cote moyenne des clients
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Everything was great until I returned the truck using the mobile app. I had never had an issue with the app before, but my return took more than 40 minutes. I had strong reception and no speed issues with any other apps, so I'm confident the issue was with the U-Haul website. It took more than 5 minutes to move from one step to the next, and uploading the photos took much longer than that. It was at night, in the dark, tired and hungry after moving, and with my wife waiting for me the whole time - what a bummer. The response time through the app was so slow, it put a serious damper on an otherwise great rental experience. The app was great in the same location on the same device at pickup, but the web server speed made the return frustrating and stressful.
Scott DavisEverything went nice and smooth with the supplies I ordered ready in the back cargo. Staff was helpful in a stressful time.
Nichole LaRoqueI did mobile drop off and it went well.
Jon MenschingBest u haul experience ever and I'm old so that's saying something.
Kirk Simmons