The only thing that made this experience pleasant was the gentleman who assisted me at this location but the vehicle I picked up was not clean at all.
Jonathan S
A&A Auto & Truck Dotts Inc
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Shelby Township, MI 48317
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
The process is great when it works properly. I tried 3-4 different times to take pictures of the truck when picking up the truck. Ended up just leaving because of the time limit. I tried customer service chat, they asked me if I had saved the pics to my phone, obviously not. I asked if I could try again when I got to the starting point, less than a mile away, said no. While returning the truck, started the process, took pics, and error message came up. So I backed out and once to back in the app apparently fixed it’s self and I was able to drop off the keys and ended the process. I did save the pics just in case.
MARIANNE JPease stop asking the same questions over and over again, on your questionnaire, about the truck. One time answering the question should be enough... And, having to take pictures of the truck several times is also time consuming. Other than that, everything else was good 👍🏼
Maria MStaff was very nice. I would definitely recommend them.
Meghan BThe vehicle seemed to have some issues with shifting into park. Other then that good experience. They also need a better location for dropping off the original lock on the vehicle. I had to set the lock on the windowsill by their front door since there was no clear location to put it
Elaine L