When returning the truck I gave the keys back to the clerk and he advised he would check the truck in for me that I was good to go. About an hour later I received the invoice and he said I put 177 miles on the truck. That is not true, total miles was about 20. I called U-Haul and they said I needed to go back to the rental location that they couldn't help me. I went back and they were closed. I was robbed about $120. I'm moving, I don't have time to be dealing with this.
MARIO G
South Elgin Food Mart
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in South Elgin, IL 60177
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Recommended due proximity to my location. Very convenient.
SCOTT VAbsolutely great sevice .
Jaykumar PThe truck was pretty rough around the edges and the owner added furniture pads and a dolly to my order. I didn't want them and didn't get them. Afterwards he blamed me and said that I had selected them, even though I had pictures of my screen at purchase and the original reservation print out showing I didn't select them. The location was a pretty shady gas station with no prices on anything and they seemed surprised when I came in and said I had a rental. I had to show them my print out because it was like they didn't believe me. The whole operation didn't seem like UHaul's best. I probably would drive further to go to a different location if I rented again. I had to call customer service to get the money refund for the purchase I didn't make. The phone customer service representative was very good.
EVAN RThe connection at this location is extremely slow. I had to drive around multiple times and park up the street to start the rental process. All was told not to finish the rental on my phone that he would take care of it. Was able to submit the photos just thought it was weird because that is how I know what I’m being charged and can charge the card.
HALEY W