When we picked the truck up we were told it just got returned so it hadn't been cleaned. We rented the 10ft truck to pick up a full kitchen of upper and lower cabinets (an hour away) what we didnt know until we arrived, was there were three very large tires with rims in the truck. Very heavy and very large. They took up so much space that we were barely able to fit the items we rented the truck for. It was a big hassle to try to work our items around these three large tires. We dropped the truck off after hours, so my husband came to the office to tell the owner what had happened and he was less than apologetic, and basically said...oh well. We were not at all impressed. We spent $100 and were treated like we should be grateful for getting a truck at all, even one that had items left in it. Unbelievable!
BRENDA J
Forest City Motorplex LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Spindale, NC 28160
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- 4,0 - Cote moyenne des clients
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Friendly and helpful folks! Very knowledgeable and had everything I was looking for.
MATTHEW CGreat service, great value.
MICHAEL CMet me in the parking lot, helped unload and made sure I was happy
MICHAEL SHe tried to help with missing equipment but was unable to help from his standpoint. Very nice and apologetic even though there was nothing he could do
KIMBERLY G