Originally booked for Welland ave. They called to see if we would move to Hartzel rd and they were offering a discount. I did not ask what the discount would be (that is on me) but we said yes. Ended up being 10 cents a km but the location was further away so we ended up paying more money.
Erin J
Mobil Gas
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à St. Catharines, ON L2P1N5
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisthe person who handle me at this spot seems unprepared and required an explanation that i have a reservation to pick up the car and a Dolly ..while i am the one who rented the equipment and provided her the necessary documents like my driver license ,she requested id and full information from my wife happened to drop me thete which i feel unnecessary . She seems tired for answering my questions explain about gas and drop of location even if i got an email about it.. even if i have reservation booked and every thing like the price settled days ago, she showed me different pricing before i corrected her.
BISRAT TDidn't care at all about an issue and basically said: not my problem - call u-haul
Dawn STruck was absolutely covered in filth and what could almost be described as gravel, both in the drivers cabin and the cargo one. The least thing you want to do on moving day is having to clean the cargo cabin so your furniture and belongings don’t get scratched and damaged. I initially booked with the Vine St location and they called to offer me a better rate to try and increase business at this location, so I agreed. When I show up to pick up the truck they tell me that they don’t carry any of the additional items I had including in my reservation, like a dolly and moving blankets, so I still had to make a trip to the other location to try and resolve the mix up. Uhaul should not open these satellite locations unless they are properly equipped to provide the service a customer requests.
Santiago BDelivered after hours. No person involved
Kendall B