Everything needs improvement. I drove by the U-Haul in Apple Valley bc it’s literally next to my storage unit just to see if they had a truck for rent. And that being said the customer service said they didn’t have a 26” truck to let me use. Bc I know that the Apple Valley store always has trucks for rent bc there’s literally 2 outside with RENT ME signs. Apparently they forgot they had those two 26” trucks. Made me drive an hour to another destination to pick up the truck. I even called them before I left to confirm that the truck was there, customer service representative said yes it’s there. I get there after a hour drive. That place said they’ve never had a 26” truck. Called customer service back again & they had me drive another hour away again to pick up a truck at another location. And they didn’t have my dolly to move appliances that I ordered. Total bull crap on U-Haul. I will NEVER use U-Haul ever again and do NOT recommend them to anyone. I will use Penske or Hertz from now on.
JOSHUA C
Nelson Real Estate Team
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Stevens Point, WI 54481
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Comment U-Haul Fonctionnement des avisNo improvements are necessary. Over all everything was great!!!
tammy yna
JUANITA G