Had to move trailers, myself, to gain access to assigned trailer. Had to hook trailer myself. One safety chain missing hook.STEVEN W.
Trailer Rental & Towing in Stuart, FL at Rapido Stop Grocery Store Inc
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Stuart, FL 34994
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 3 Average Customer Rating
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The drop location was behind a small store that only had maybe 4 units and he wanted it in a spot on the grass but there was no room to maneuver and also no one on site to help you off load it - I am a 56 yr old single woman and it did not make me feel comfortable! Guy inside was super nice!TERESA S.
I rented a trailer on 03/27 and returned on 03/28. I am continuing to receive charges for the Uhaul!!! I called the store and the manager he stated he didn't know what the problem was and said to call 1800-uhaul. First off that's not enough numbers. Not like it hard but I shouldn't have to Google uhaul's number on my own the manager should be able to provide me with that. I have called numerous times and have to wait at least 40 minutes for someone to answer. I do not have time to wait for you guys to answer. I had to select the phone option that I was in an accident so I could finally communicate with someone. In addition to the phone calls I also sent an email that no one ever responded to. So kudos to you guys for your A+ customer service. Luckily, I covered my end and have a time stamped photo showing I have returned the uhaul because the link I was provided with expired so I have no proof of showing I returned it or even my confirmation number, which I also had the foresight to jot down. I have received a charge for the trailer every day since I have returned the trailer on 03/28. The charges totaling over 200 dollars! So I think you can tell from my experience that I am pretty pissed and will NEVER rent another uhaul again!!! I don't know if it is incompetence or straight shady business dealings from this individual who is managing the store and is associated with providing uhaul rentals. WTF uhaul I will never trust you with my business ever again because of the major misappropriation of my hard working funds!Rachel D.
Be honest with customersMick R.
Not charge someone for what they don't want FUCK UHAULBRANDON L.
No issues at allWILLIAM L.
Nothing. Maybe make it a little more affordable for seniors who are on social security disability.Loretta L.
Quick, efficient and friendly.J.G. M.
Someone who had knowledge and would help with the processDAVID D.
I pointed out that the rear tires were visibly low in tire pressure and the attendant at the store replied, "Are interested in renting the truck or not?" He dismissed my comments regarding the appearance of the tires. Very poor customer service and overall behavior. I ended up filling those tires myself.Seth S.
Accommodated so we could drop off 2nd truck at same locationJamie V.
You could start by providing some customer service and assistance at this location. The attendant did nothing to assist me. He never left the building; just pushed my supplies out the back door dumping it all on the ground then slammed and locked it. There was zero support checking out and returning the equipment. This was my second and last time using this location.Michael B.
This location was super sketchy. I walk in and the person at the desk just tells me to drop off the trailer â€œin the back.â€ I ask for help unhitching it and he refuses to help. I have to ask a random person off the street to help me unhitch it. I don't receive any paperwork confirming I dropped off the trailer so I took pictures of everything as proof. It's insane that this is even a drop off location. After using uhaul multiple times this is BY FAR my worst experience. Very unhappy.Sara N.
Dropped off at 2:00pm on Sunday (had to be back by 6) they didn't check it in until 12:00 on Monday charged extra $40 but reversed the chargesRyan E.
Spacious. The man who checked us back in to drop our trailer was friendly, helpful and informative. I'd like to pick up from this location when I head back in May.Maria R.
This guy was the most rude person I've ever had to work with as a customer. He hung up on me when asking if he had a car dolly because I wanted to reserve it, he said just tell me the information when you get here. Then ask what time I would be there, I had no idea where he was, I was broke down on the interstate and when I said I wasn't sure what time he hung up on me. I had no choice but to use his place as I couldn't find one close by. His store stunk, played loud Latin rap and sold single beers to very shady people while I waited on him to finish my paperwork. Then he didn't help hook it up or look at the condition or even leave the store, I was amazed Uhaul allowed him to sell their merchandise!! I worried about leaving my wife and daughter in the car while I done the paperwork.Rennie K.
Access to a larger collection of Peripheral materials such as blankets and handtrucks Would helpMICHAEL L.
I was charged for two days, but had the trailer for less than 18-hours. Not good.Shaun S.
Great customer service. Very friendly. Easy, no hassle rental. Highly recommend!DeAnna D.
The owner was very friendly and helpful.Jonathon E.
Returned truck on same day I rented it they just wrote down a number and said I bought it back late the next daySteve S.
Great job !Andrew S.
I dealt with Tulio. He was very professional and accommodating. His goal was to make sure that the customer - ME - was satisfied. I would highly recommend this location.JAMES S.
It was just a drop off, the person was fine.Peter S.
lady was helpful and very friendly.Robert M.