When I picked up the truck I couldn't access the lock to the box that held the key because of the thick ice built up on it. After breaking the ice, turns out the lock wasn't locked at all. The box was frozen shut. Once we got THAT undone, the keys were instead in the truck and not the box. The advertising board was in the windshield. And finally when we brought it to the location we were packing stuff it had 6 appliance Dollie's, 3 utility Dollie's, and 2 roller cart things stored in the back which took up quite a lot of space I could have used for packing. I paid $160 for the truck rental and couldn't use a portion of the space because of this.
Megan V
JB Truck Service
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Sturgeon Bay, WI 54235
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 3,5 - Cote moyenne des clients
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Very professional
Andrew AWhen I called the location where I set up the reservation and told them about my predicament she told me to call the U haul traffic person and hung up, with no solution accept a phone number.....RUDE
James MThey did a good job calling and informing of the pick up process as they were closed on Saturday.
KEN TGreat customer service
Craig S