The problem was the contract stated to drop off at 500 Main St and we took it there and the man said it was not in the system but to park it there and we did. Two days later we recd a call stated we were two days late and were bill late return fees. We went to the original drop off and it was still parked in the same place. The man working there was very rude and unconcerned. The lady working at Texas Barrell Supply kindly ask us to bring it to her and we did. She was very kind and helpful . She waived the fees because it wasn't our fault. I would use this location again. The original drop off I would never ever use again even if I had to use another company and I certainly would not employ this man . He will surely ruin your business.
CARL M
Texas Barrel Supply
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Sulphur Springs, TX 75482
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Vos précieux commentaires nous aideront à mieux vous servir.
They had great customer service. Very pleased with this location.
Jacqeline BPersonnel at Texas Barrel Supply were friendly and very helpful. Wish all businesses had employees like those at Texas Barrel Supply.
WILLIAM YPersonnel was not helpful just because no one was there, and I had to use the self check out on the app. So N/A.
MARIO MLindsey was so nice and wonderful to work with. It was easy and simple to pick up and drop off my rental.
Becky S