Only checked the mileage, gas gauge, and said I was good to go, didn't walk around to check the truck. Somewhat too lax about checking out the vehicle. Good for me, maybe not for the next renter.JEFFREY S.
Trailer Rental & Towing in Surprise, AZ at U-Haul Moving & Storage at Grand Ave & Bell Rd
Pour nous contacter
Surprise, AZ 85378
(East of Grand Avenue)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Échange de bonbonne de propane
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
One-Way and In-Town Local Rentals in Surprise, AZ 85378
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
We have the largest selection in the industry!
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Courteous and efficient.Steven V.
Windshield was very dirty and hard to see through. The guys that checked us in were very nice and courteous.DIANE C.
Make sure every truck has an operable Air Conditioner. My first truck assigned to me didn't and I was going to be traveling through the desert on a 110 degree day with two dogs in the cab. Luckily there was a backup truck. I would have been sunk if you didn't have a replacement that day...Gregory S.
It was hard to know how much gas was needed for return at same level as on pick up.WESLEY T.
A total 360 from the pick up location. Definitely what I expected a uhaul facility to be (awesome staff, helpful, friendly, clean, organized, personable, etc.). In and out in 15 minutes. Would recommend this location any time asked to do so!!emily G.
computers and payment system need to be upgraded. Its affecting customer serviceJONATHAN P.
1 person at the counter with over a hour wait for the 3 times I went there. Just terrible. Everyone walking around. No urgency. Could clearly see that we needed then not that they needed us. Manager should be gone. Will Never go back and I am a easy going personPATRICK R.
Not many people around/hard to find. Had to do a lot of waiting around.Jessica D.
The gentleman that checked us out returning the truck was excellent no name badge so I didn't don't know his name you can find out who he was to this email let them know he did a great job and I really appreciate it all right come on my friends do use U-Haul not Penske sucks all the other company sucks because their trucks are too friggin high The manager there is running a great operation just wanna let you know that we appreciate Greg in summer SummerGREGORY H.
Check out process veryvsimple when done online. Just have to wait thru the 30 + min line. Check in took another 30+ min....Thats over an hiur wait to rent and return equipment. Ridiculous.....hire more staff!!Casey N.
I had some trouble with the 1st trailer it wasn't there the 2nd trailer had lighting issues 3rd driver worked great. Customer service was great.HERBERT G.
Thought cost of rental was highRUSSELL R.
It seems to always take 20 minutes to get a reservation over the phone. And only one person checking out the equipment.DAVID B.
The handicap parking space needs to be kept free for parking. People are driving the truck returns right over it.CONSTANCE T.
Have not received copy of bill! Yet u want me to do a survey!LINDA V.
Roll-up door latch was defective and door came open during travel.DAVID S.
Friendly, quick, painlessCHRISTOPHER A.
Gas level was inaccurate. Came back 7:12 amPM after closing- however couldn't check out because the app wanted me to turn on my location. All I needed to answer was I am returning at the location I picked the vehicle up. Last week Friday rented a truck that had no air conditioning. Being in Phoenix the temperature was 100 degrees. Drove 17 miles it was unbearable had to turn around.ANMORINE J.
To have someone outside with a phone or something to actually check-in equipment. I reserved a 5 X 9 trailer to use for 5 hours, picked it up by 8, and was returned by 1145/noon; I received a phone call around 530pm asking about my â€œlate rentalâ€ and I explained that it was already returned and checked in, she apologized for calling. I just wonder if having someone actually document that equipment was returned would be beneficial so other don't charged extra money or a call stating otherwise.JASON S.
Everything was great. Maybe just have someone explain the split shifter to new uhaul drivers. Other than that all was good and I will be back next week to rent again!DOMINICK C.
The guy in the front looked at me like I was dumb when I walked in and then just handed me a packet with instructions. The guy outside couldn't hook my trailer up but that's ok he was atleast respectful and did help me. The trailer lights didn't work and I was annoyed so I just took it. When I came back the app didn't work and I was put on hold for 45 mins. I ended up just leaving and calling back the next day. Terrible experience mainly from the guy working the front desk. Chubby jewfro kid sucksLucas A.
I've been trying to get in contact with customer service for 24hrs. Now and nothing. I had a terrible experience with uhaul and will be telling every single person I know not to use them at this location .Amanda M.
Brakes are dangerous on the truck I hadKevin E.
Hire staff. Phone calls left on hold forever. One person to run everything is asking alot. Service was very good and polite ðŸ‘.JOHN R.