I did not enjoy the pick up or drop off location changes from reservation. This had nothing to do with the pick up location but instead Uhauls process/system
Robert H
Pack Rat Self Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Syracuse, IN 46567
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Avis vérifiés des clients
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Comment U-Haul Fonctionnement des avisMobile pick up was horrible. Online system would not work. Customer service finally completed the transaction from their end, after 45 min+ wait on hold. All in all pick up took over an hour and a half. No fault to the location, but your system needs work…
Sam LJenna at Pack Rat Self Storage was professional and great to work with as she helped troubleshoot my frustrating experience with UHAUL. Reserving the vehicle one month in advance in person at the Goshen UHAUL location (10 minutes from my starting location)), I was guaranteed pick-up from the Goshen UHAUL location. The day before pick-up, I was notified I'd have to drive 40 minutes (and then a 40-minute return drive home) to the Syracuse location. I tried calling the UHAUL customer-service line during normal business hours three times for clarification and waited approximately 20 minutes, 30 minutes, and 95 minutes to speak with a service representative; I never spoke with anyone and there was no option to leave a message. Frustrating. After explaining the situation to Jenna at pick-up, she was apologetic (even though she wasn't at fault), professional, and tried to make some calls on my behalf. I would definitely recommend Pack Rat Storage but would be hesitant to use UHAUL again.
tom bAll though I didn't see or speak to anyone dropping it around 7pm on a Sunday. Great sign's telled you what to do and where to park. Drop and go. Very clean and convenient.
CATHERINE CI don’t know why I paid $150 or more for 5.30 hr of using it. What’s $19.99 I see. The price just kept going up. But it was very Nice n clean just hated the price I honestly feel like I should get something back
Samantha F