Excellent customer service- exceeded expectations
robert S.
Trailer Rental & Towing in Syracuse, NY at Northern Lights Auto Service
(Concessionnaire U-Haul dans le voisinage)
2724 Brewerton Rd
Syracuse,
NY
13211
Services dans cet établissement :
Pour nous contacter
2724 Brewerton RdSyracuse, NY 13211
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam - dim : fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Syracuse, NY 13211
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Service rep was very helpful and pleasant.
keith Z.- Rating:
- 5.0
My experience was great.
BILLY M.- Rating:
- 2.0
My name is Thomas Donaldson and I paid for this truck rental for my Stepdaughter Alicia Burlingame who was moving from Syracuse, NY to Augusta, Ga.. When we reserved the truck we were very clear that we needed to pick it up at the North Syracuse store. There was a reason for this request. It was decided by someone within your organization, between the time after we reserved the truck and when we went to pick it up to have the truck to be picked up at another location. It was also decided by someone within your organization not to let us know about this change. We were quoted for this rental in the amount of roughly $1490 but I was charged $1707. When we finally found the location where the truck was and paid for the rental, I was given a print out but no receipt showing the total. It wasn't until Alicia dropped off the truck was I made aware of the $200+ increase and with no explanation. On route Alicia informed me that the wiper blades did not operate as they traveled through a rain't storm. I asked her to be sure to have this documented when they dropped the vehicle off. Based on our experience would you suggest UHAUL to a friend?
alicia B.- Rating:
- 4.0
Stop giving reservations for vehicles an trailers without checking if the site ur sending customer to ACTUALLY HAS the wanted equipment being rented!...this is second time I was told to go to one location to find out they really don't have what I reserved an sent some where else wasteing my time running around doesn't make me wanna come back! Other than that I was given great friendly service!
JUSTIN S.- Rating:
- 2.0
Rentals should be available when the location is opened in the morning not middle of the day hoping a customer returns the rental on time so that I can take it. Very poor planning on uhauls part as this was booked well in advance. You would think everything would be in order the day before not left to chance the day of.
Shane P.- Rating:
- 1.0
someone actually be there to rent us the vehicle not a tow truck driver. was to get at 9 A.M., did not get till almost 10. tow truck driver had to as he put it, "blow up his phone" to answer his call to find out where truck key was. poor guy didn't know how to fill out forms on vehicle. very unsatisfied
Janice C.- Rating:
- 4.0
I was given great service and would definitely use them again and recommend this location to a friend. Keep up the great work! Please continue to keep the prices reasonable, this helps make the decision very easy.
darrell W.- Rating:
- 5.0
They will be my 1st call when I am in need of another rental.
LLOYD G.- Rating:
- 4.0
Have the uhaul rental agent be there at the time I was told on the phone the day before (8am)
Ann A.- Rating:
- 4.0
The cargo van we rented from Northern Lights Auto location was great. We had rented 2 from Erie Blvd the experience at that location was horrible. We waited in line about an hour. The 1 order didn't go through as a corporate account and the other 7 rentals reserved all did. We always seem to have problems at that location
WENDY F.- Rating:
- 5.0
no improvements necessary--employee was helpful,responsive, and efficient
cary F.- Rating:
- 5.0
Wish you had bigger vehicles to rent
JOEL G.- Rating:
- 5.0
Drop off was quick and easy.
CAROL M.- Rating:
- 2.0
I was told at my drop off location that I would receive a reimbursement for the 20 mile difference that I paid for in advance. I have not received that payment and my receipt that was e-mailed said that there was a $0.00 balance, with no indication of reimbursement.
JORDAN W.- Rating:
- 4.0
I was originally scheduled for a 17' truck, pickup at a closer location for an earlier time. I had no issues with this place, but with UHaul in general and the fact that apparently reservations are not guaranteed, which would have been nice to be informed.
GREG S.- Rating:
- 5.0
Scott was very pleasant and accommodating. I expressed my satisfaction with UHaul service. I've used UHaul twice within the past 2 months and have been extremely impressed with how professional everyone has been.
DEBORAH B.- Rating:
- 3.0
The gentleman that helped me out was very polite.
DANIELLE A.- Rating:
- 2.0
Location didn't have the truck I reserved. Had to use a smaller truck. Although they did compensate me for the inconvenience, I believe the real problem was with Uhaul reservation services, not communicating to the store properly.
JONATHAN C.- Rating:
- 3.0
The truck had to be cleared of snow. Which ate into the clock of my rental time. Windshield wipers were summer weight. No snow brush. Wiper fluid didn't work so I had to pull over every ten miles to throw snow on the windshield in order to clean it.
JUDY S.- Rating:
- 4.0
Excellent customer service. Scott was great to work with. Highly recommend !
DAN C.- Rating:
- 5.0
one of the better conditioned trucks than any of my past experiences from other U-Haul stores
ERIC P.- Rating:
- 5.0
I must say, that although this is not a 'U-Haul" facility, the representitive was completely professional, friendly, and accurate. It was a great experience and if/when I need to rent again...this is the place I would surely go. Thanks.
JOSEPH A.- Rating:
- 5.0
Rep was very helpful and personable. Great experience.
richard L.- Rating:
- 1.0
The drop off location was actually not brewerton, but midtown uhaul on erie blvd. the staff was not helpful with storage hours even after they were shown a form that we were sent listing them being open 7-7 mon-sun for storage access. they would also not do anything to help accomodate us or make our experience better. i am also submitting an additional form.
ERICA F.