Gas was empty. They would not take my voucher when I dropped it off and the guy at pick up told me that I had to do it when I dropped it off.
MELODY J
Kwik Stop
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Tampa, FL 33612
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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MATTHEW M2 serious concerns: 1. They charged me $20 for after hour service fee, while I returned the car at 1pm during regular hours 2. It showed the rental as active even 3 days after drop off; I have to call make a request to update the status. They updated it afterwards. Meanwhile, kept messaging to extend your rental as we have not received it yet.
Salman SOur truck had beer cans and trash in the back of it when we got it, also the fuel was almost completely empty. The process of checking out and checking in the truck itself was a complete nightmare. I will not be using the app next time.
Briana MThe agent at tge counter was horrible. No customer serice skills at all and not knowledgeable on how to check someone out that it took over an hour to pick ip the truck which caused a delay with my movers resulting in ne having to pay additional money for going over my time! He wouldn’t help me with the dolly resulting in me falling off the truck! Now I find I’ve been charged twice!
Yolanda L