The truck was not cleaned before I received it. How could I tell... There were muddy footprints in the cab. Also in the back, there were 5 sacks of UHaul blanket bundles, a UHaul dolly, and a UHaul appliance mover. I rented 2 bags of blankets and an appliance mover. Seriously, if I were not such an honest person, I could have stolen the items in the back of the truck. Also, the lady did tell me to take photos of the truck before I left the lot. What she failed to mention is that she sent me a link to upload photos of the truck to UHaul. I wish the truck was completely filled upon bringing it back. I had to make a stop in a truck that I was not familiar with. Filling it up at the end would give a person comfort with driving it and getting it ready for the next person to rent. Communication is lacking at this place. I will not be renting from this place again. Sorry to say I have had nothing but issues with my rental. Not the truck, but the rental dates. I first went to my local UHaul and put in my order on 7-14. Not only did the person helping me enter the wrong pickup date, but I also found out 3 days prior that my truck was down for maintenance and wasn't sure if it would be available. Call the 1-800 UHaul line... person was excellent and she spent time with me finding another truck in my area. When I went to pick up my truck, the person put in the system that I would be dropping my truck off at 4:30a, not 4:30p in Hillard.
elizabeth m
A Plus Self Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Toledo, OH 43617
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisPerson made original reservation with said this size truck would contain what was in our 10x10 storage unit. It was not. We had to make two trips.
Kimber GI was told one of the lights in the rear didn't work. Why would a truck be released for rental if a light was out?
LINDA W