Check in took 20 minutes then was asked the same questions I had already answered via the online check in. When I asked Nicholas why he was asking the same questions he had no answer for me. One of the check in photos of the trucks front end bumper was old, not current. I was charged $7.00 for a utility dolly that I did not use. It was still tie wrapped to the truck when the truck was returned, I'll need a refund for that please...
Location de remorque et remorquage à Tustin, CA chez U-Haul Moving & Storage of Tustin
Déménagement en provenance/direction de Tustin, CA? Les remorques fermées et carrossées de U-Haul sont ingénieusement conçues pour protéger et retenir vos biens précieux, alors que nos remorques ouvertes sont idéales pour tirer des matériaux de construction ou d’aménagement paysager et des articles de gros volume. Les remorques pour voiture de U-Haul sont dotées de rampes à chargement facile pour un chargement sans effort des véhicules, alors que nos remorques pour moto sont légères et faciles à remorquer. Obtenez GRATUITEMENT des estimations de tarif pour la location de remorque à Tustin, CA 92780 dès aujourd’hui!
Obtenez GRATUITEMENT des estimations de tarif de location de remorques ouvertes et fermées, pour voiture et moto à Tustin, CA
Les remorques fermées à Tustin, CA sont légères, aérodynamiques et conçues pour offrir une plus faible consommation de carburant, facilitant le remorquage. Chaque année, des millions de familles utilisent nos remorques carrossées pour déménager. U-Haul offre une vaste sélection de remorques carrossées à louer dans la même ville ou pour un aller simple. Consultez les tailles de nos remorques fermées et réservez en ligne une location de remorque chez U-Haul Moving & Storage of Tustin!
Les remorques ouvertes sont idéales pour le remorquage de charges grosses ou surdimensionnées à Tustin, CA 92780. De nombreuses remorques ouvertes sont louées avec une rampe de chargement pour plus de commodité. La sélection de remorques ouvertes offertes chez U-Haul Moving & Storage of Tustin représente une solution abordable pour des projets d’amélioration résidentielle, la livraison de meubles ou le remorquage de véhicules récréatifs. La location de remorque ouverte est également populaire auprès des entreprises pour la livraison et lors de salons commerciaux. Les remorques ouvertes sont offertes en une variété de dimensions et de styles afin que toutes les voitures puissent les remorquer.
Remorques pour voiture
Déménager à l'autre bout du pays en transportant votre voiture sur une remorque pour voiture représente une manière sensée d'économiser du carburant et d'épargner des milles d'usure à votre véhicule. Notre chariot de remorquage représente une solution de remorquage abordable pour les véhicules à traction, alors que les remorques porte-voiture sont idéales pour les déménagements de longue distance. Les deux remorqueurs offerts à Tustin, CA conviennent à la plupart des véhicules et ils représentent également une option plus économique que de faire appel à une dépanneuse lors d’une panne. Que vous remorquiez votre voiture avec un camion de déménagement U-Haul ou avec votre propre véhicule, vous pouvez louer une remorque pour voiture pour un déménagement dans la même ville comme pour un aller simple.
Remorques pour moto
Les remorques pour moto sont légères et faciles à remorquer en plus d'être équipées d'une rampe de chargement facile d'accès. Chaque remorque pour moto est également équipée d'une cale intégrée pour les roues avant et d'anneaux d'attache robustes pour soutenir les motos les plus lourdes. Réservez en ligne dès maintenant votre remorque pour moto à Tustin, CA !
Accessoires pour la remorque et le remorquage
Entrez l'information sur votre véhicule et nous vous aiderons à trouver la bonne attache.
Achetez des boules et des montages d'attache de remorque standard et spécialisés.
Évaluations des clients
Let customers know the ramp only comes with 15 foot trucks and bigger.
The wait time to check in was ridiculous. Only two agents working and there should have been three on a weekend. The online system was confusing and combursome. It asked to create an account and the picture ID portion didn't work and the agent had to use his own phone to process my drivers license. The agents were friendly. Not enough parking to leave your vehicle.
This location is great! No need to improve, I recommend all my friends to this location.
Staff was professional and courteous. Everyone always is very helpful. I have never been treated poorly by this office. They are my go-to location for all my needs.
The online reservation system was easy and efficient. I liked that I was able to complete most paperwork on line. It would have been nice if I could have completed all of the paperwork online. The staff at the rental center were all courteous and got me in and out quickly.
Was lied to by the general manager so that I would have to pay more on a round trip very unprofessional very shady.
Nothing, excellent experience!
I received a missed call the day before my reservation date. No voicemail was left. I had reserved a 15 foot truck for Saturday at 8am. At 7:27am of Saturday morning, I received a voicemail stating that there was not a 15 foot truck available and they were working on a solution. I called back a few minutes later and waited on hold for 15 minutes. The lady who answered was not at the Uhal location, but offered me a truck at 2pm in cities that were 10-20 miles away. I had people coming at 9 to help me move, and 2pm was not going to work. After several minutes of talking, she was able to find a 10 foot truck at 2pm in Tustin, my original reservation location. I took that, though told her I may have to cancel because I didn't have help at that time. The Tustin location then called me back and said they had a 10 foot truck for me at that time. They were very apologetic and did their best to accommodate my needs. Since the truck was small, I had to make two trips instead of one. It was a bit stressful to have that happen the morning of my move. I would have appreciated a voicemail the night before, and a direct number to call and talk with the manager at the location of my reservation. I do appreciate that I was refunded $50, but I won't likely be using the Tustin Uhal location again, as a similar situation happened last time I reserved a truck.
I had an excellent experience renting the trailer! You didn't have the 5x8 trailer available that I requested so you upgraded me to a 6x12 and it worked perfectly! THANK YOU!!
Easy pick up and return. Service was friendly and efficient.
there are few parking spots near this U-HAUL location, thus making it difficult for people who have to park their car there when picking up a truck or van or other stuff ...
Gave me a dead battery in the truck I rented. Turned it in the next morning due to having to jump it 3 times. Was charged double, I will never rent again.
Do a better job.your mistakes were a pain for my family and me last night.I spend 3 hours trying to get the stupid key and talking with a Drunk person trying to help me on the phone.this is totally inaceptable. Such a terrible place.
Very responsive and generous.
Overall great experience for check in to drop off. The staff was polite and friendly and made me feel like they appreciated my business. Outstanding customer service by all.
Alex Panagua was great and very together.
I was at a severe lack of two things for my recent move from Irvine to Santa Cruz: money and time. Uhaul wasted both of these resources for me in copious amounts. The equipment, that I had reserved in advance and double checked would be there again 48 hours before my move, was suddenly unavailable to me. I received a phone call, the night before I was to pick up my truck and trailer first thing in the morning, informing me that there was no trailer for me at that location or any location within an hour drive. They informed me that if I wanted the trailer, not only would I have to still pick up my truck at their location in Tustin, but that I would also have to pick up the trailer at a location in Los Angeles (an hour away, more in traffic...) and then return to Irvine to pack my things before having to drive north again for my eventual moving destination of Santa Cruz. This effectively added about 100 miles and more than three hours to my moving day. I would not be compensated in any way, although the uhaul agent did say they could add more time to my default 3 days with the truck, which in no way addressed the problem or the number of other problems this created. Had I not argued with the uhaul representative in Los Angeles, I would have also ended up having to pay to twice as much for the trailer as I was quoted. No matter, though, because in the end the extra gas and miles and hours that this cost me would make this move much more expensive anyway. Uhaul would offer no apologies, no compensation for my botched reservation, and no compassion or help during an extremely difficult time. This was a terrible and stressful experience that I wouldn't wish on anyone, and I would strongly discourage my friends from going this route and trusting uhaul with their next move. I know that I won't.
Check-in/out processes are very well run in light of Covid-19. Great staff: friendly, helpful, and knowledgeable.
very good experience very professional staff
Great service as always!
Disappointed. Been renting from this location for how many years now. The van was not cleaned and the interior smells bad. Never had issues like this before. Don't know how service is managed like this.
The check-in was fast and EZ. The young man helping me was very accommodating and friendly.
Overall, check-in and check out was easy and fast. More customer parking space would help.