Easy, simple, down to earth and professional. Thank you.
Joey B
3 Hermanos Umatilla
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Umatilla, FL 32784
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,0 - Cote moyenne des clients
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Avis vérifiés des clients
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Comment U-Haul Fonctionnement des avisThe truck I was good! The bad service it’s the one that do the customer service in Umatilla Los 3 Hermanos! The lady was very rude and talking about the situation with other customers she has no ethics to work with the customer to treat a customer like that! I would not recommend this location for anyone! She call another personal and started laughing loud telling them about the situation! That was very I respectful as a customer! And it’s the first time that happens because i use to rent in other locations and they are very nice,
Amarilys BPicking up the vehicle was a very lengthy process. Returning it was a wonderful experience 2 different persons handling the process
mike gOpted to try checking in online using the truck share 24/7 option. Completed all the steps only for the app to tell me to go inside (not get the key from a lock box as expected). The cashier made me wait while she called multiple people to verify that she could give me the truck key because she "had never seen this screen before." After finally receiving the key, when pulling the truck out of the spot, I realized that it had a vehicle trailer attached. Anticipating that the staff would be of little to no help, I disconnected the trailer myself. The truck seemed to struggle to run and made strange noises; definitely would not have wanted to drive it on a freeway. When we opened the back of the truck, I was shocked to find about 100 moving pads and an appliance dolly taking up the space from the wheel well to the door. While free things are appreciated, it was very inconvenient to have to move it all to get into the truck.
Ryan SI showed up a bit early for my pick and I am glad I did. I had to wait over 45 minutes because the truck I had reserved was according to the clerk not in the system for pick up. Even though I got a phone call the day before telling me what location the truck would be at for pick up. So after a very long time, I left the location at 10:30 when my pick up time was at 10 am. Also the truck had only 1/4 tank of fuel so I had to stop and get fuel before I could go out and use it. And I saw on the website there would be a mobile pick up option but when I got to the location that option was available because she keep saying the truck in not in the system.
GARY A