Overall another great experience. They even gave me great directions to help avoid traffic from the air show. Twice I've used this location now and I'll highly recommend it to everyone
Craig D
Airport Motors LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Vandalia, OH 45377
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Airport Motors Staff were very nice and easy to work with. They made sure the trailer was clean on the inside and properly connected up.
RUSSELL SProfessional & friendly customer service here.
JONATHAN EThis location was closed on the day of my rental, due to personal events taking place and I was made aware of this just a few days beforehand. I'm used to face-to-face communication so I didn't know what the change to online check in entailed so I had to call to ask questions! Why not reach out to the customer personally, and explain the process and what information is actually needed? There were verification items that I didn't actually need, though they were listed. The process took way too long online (more than 15 minutes) mainly because of where the office is located, I could not get a cell signal. The ability to check in just a few minutes earlier than reservation time was not possible. Overall, I would have preferred in-office reservation and, had I known the extra trouble I would have endured, I certainly would have changed my plans!
MICHELLE EEverything was good' No suggestions for improvemets
KENNETH W