We dropped the Hugh Hall off after the location was closed so we really did not have much interaction with this location
Pamela K
Tnt New & Used Tires
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Verona, VA 24482
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 4,0 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisIt was a tire garage. The garage door was open but nobody was in the office or garage area. There was a Box marked U-Haul key drop off, but I wasn't comfortable just leaving the U-Haul in the parking lot. There were no other U-Hauls parked there. I finally went into the garage area and knocked on a door marked employees only and a dog started barking. A man who worked there finally came out. He just took the key out of my hand and said all I had to do is leave the key. I did get a receipt emailed to me the next day which made me feel better about leaving the U-Haul with the tire company.
Teresa CIt was a quick and easy check in process. Thanks!
Melissa FThe location was not an issue. Karrie was most helpful after U-Haul screwed up our order. I have no issues with her. I reserved the truck for Harrisonburg, VA, and received a call asking if I wanted to pick up sooner that the pickup time. I didn't call back because I didn't want to change the time. Two days before pickup, I received a text that I was all set for pickup in Verona, VA. I did not change my reservation location. It was changed without my knowledge and consent. I called to complain and spoke with a scheduler. She apologized and told me there was nothing she could do because Harrisonburg was all taken. She reassured me I would have a truck waiting for me at Verona, but I was FORCED to pick up on Thursday, driving all the way from CT to Verona, to pick up the truck because the location opened too late for my needs. On Thursday, having driven almost 9 hours to Verona, I arrived at the pick-up location, only to find out that was not my truck on the lot since it was reserved for someone else for Friday. I WAS LIVID. Karrie worked with me, calling U-Haul, and telling them I had to have the truck. She worked with me. However, she had to create a new reservation, and by doing so, I was charged $30 ABOVE MY ORIGINAL RESERVATION. To top it all off, the truck had a piece of wood with a nail stuck to the sidewall. They gave me a new tire, and I drove back to Harrisonburg. On Friday, I packed the truck and drove to Richmond. Because of the date change of pick-up, I was forced to hurry up, drive to Richmond, and unload everything as quickly as possible because I had a 5:30 deadline to return the truck. I WILL NEVER RENT FROM U-HAUL AGAIN. I HAD GOTTEN A QUOTE FROM PENSKE FOR DOUBLE THE COST, BUT I WILL TAKE PENSKE EVERY DAY OVER U-HAUL!!!
Elaine FHad a slight miscommunication with dealer. Dealer fixed the issue immediately.
DANIEL A