Make sure the a/c is working in June! My son and husband drove it all day 2 days and it blew hot air nearly the entire time!!DANIEL C.
Trailer Rental & Towing in Vestavia Hills, AL at U-Haul Moving & Storage of Vestavia
Vestavia Hills, AL 35216
(Us Hwy 31)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
One-Way and In-Town Local Rentals in Vestavia Hills, AL 35216
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at 14,95 $!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Their professionalShernita T.
My only problem was the waiting on hold to order the van. I was unable to negotiate the website.Nancy H.
Staff seemed more interested in personal cell phones and personal conversations than customers.Christopher C.
I went to this location after running around Alabama for 6 hours for a reservation that was set a month ago. This should have not happened. Overall I will probably never rent from uhaul again.Mary W.
ADD CRUISE CONTROL TO THE UNITSLEE C.
Employees were not helpful at all. We had to wait a long time in line, then when we finally got to the desk the guy started helping us then walked outside to talk to a friend who had just pulled up.ERIN B.
We were supposed to pick up in Columbiana Alabama. I got the text message the night before for the truck and the car hauler. We got to Columbiana they're closed I guess permanently. So they were redirected to another location. What the hell the guy when we got there wouldn't be there till two hours. And we could only get the truck there we have to go somewhere else for that vehicle hauler. So he did finally show up about 30 minutes laterAnd my husband got the truck and then had to drive all the way to Vestavia Hills to get the car hauler with the truck and bring it back to the other location to get them to hook up the car hauler and put the car on the hauler. They really didn't know what they were doing by hooking up a car hauler. My husband was scared the whole trip that he was going to have his car fall off the car hauler. And for all our inconvenience all you gave us was a $50 credit or refund and a few extra miles. This was the worst experience I've ever felt or ever received from U-Haul and I've always used you on to three different moves. We won't use you again. If this is the kind of company that you turned into then you need to just shut your doors. You had us go to Columbiana to a store that's closed, then to Montevallo to pick up the truck but we had to go all way back to Vestavia Hills to pick up the car hauler, then we had to drive all the way back to Montevallo to get his vehicle so that they can hook the car hauler up and get the vehicle on it. It was a disaster. And I'm sorry it was Vestavia Hills and hooked up the car hauler without the vehicle on it and they really didn't know what they were doing my husband said. Then he drove the U-Haul truck and the car hauler empty back to Montevallo to get his vehicle on it. He wasted $50 in gas before he ever got out of town because you had him running everywhere. Don't use Covid as an excuse. I'm tired of hearing that. Your service sucks how do you do reservations sucks, because you can't even send us to a location that's even open. This customer is gone bye-bye.Robert C.
The after hours checkout process is a hassleMIRANDA O.
The Equipment was too old to drive to Florida. I was told it was for local only. It felt dangerous to drive truck! Very disappointingDAVID F.
The staff was responsive when I showed up and quickly got the trailer hooked up for me.Mark G.
The price changed a lot once u return the rentalWhitney H.
100%top rate! Friendly, clean and helpful!DONNIE J.
Cashier offered little to no assistances was more concerned with talking with her co worker than renting the truck- offered no help- only words she said was the truck was to my left - found a person outside who directed me- check in was easy -TIMOTHY M.
Very smooth transaction Everyone very helpful and courteous ðŸ‘JOHN P.
My experience was awesome.STEPHANIE H.
They lied about the fuel level of the returned vehicle. They did teach me a valuable lesson about taking pictures of everything when I return equipment if I ever rent from Uhaul again.Kassandra C.
I updated my reservation to a different date due to us hiring men to load the truck and we decided to leave later in the month and the additional days was not needed. I was told I had to keep the additional days and I could not change them, reservation allowed me to change it and I did this way ahead of time. I think this is wrong. If I needed to cancel that reservation and start over this should have been told to me. Online or someone should have call. I think I was taken advanage of and it cost me an additional 600 dollars. We kept the trunk even though we didn't need it. The trunk was great and our trip went well. Representative was nice, but I think it was wrong the way we were charged.Stacey S.
Could have shown me a how to attach safety straps to automobile to be towed. Hooked up car carrier, walked away.JIMMY H.
Truck was not available at scheduled pick up time due to lack of staging by location. This did not meet the requirement of the reservation, caused major inconvenience as well as additional cost as we had movers scheduled based on when we could have the truck. I would appreciate a manager calling me to discuss additional refunds as the lack on preparation from uhaul cost us over $100 in delays.Wesley D.
Counter person and return were very courteous and helpful.Alvin H.
Mostly average. Staff were not unhelpful when in person, but phone calls are rarely answered and only after very long waits. Person hooking up trailer was efficient and professional. Not a bad location, overall, as long as you visit in person.Louis G.
Keep up your good workReginald D.
The men that helped me was really nice and not just me i noticed How they handle the other guest with really good care and was really nice if i have To move again I will definitely be coming back to this locationVeonca L.