Trailer Rental & Towing in Vestavia Hills, AL at U-Haul Moving & Storage of Vestavia

6231 reviews

1024 Montgomery Hwy   Vestavia Hills, AL 35216
(Us Hwy 31)

(205) 822-4932

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(205) 822-4932

1024 Montgomery Hwy
Vestavia Hills, AL 35216
(Us Hwy 31)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Vestavia Hills, AL 35216

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at 14,95 $!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Customer Reviews

Average Customer Rating

6231 reviews

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Write a review
Rating:
2

Make sure the a/c is working in June! My son and husband drove it all day 2 days and it blew hot air nearly the entire time!!

DANIEL C. 
Rating:
5.0

Their professional

Shernita T. 
Rating:
5.0

My only problem was the waiting on hold to order the van. I was unable to negotiate the website.

Nancy H. 
Rating:
3.0

Staff seemed more interested in personal cell phones and personal conversations than customers.

Christopher C. 
Rating:
5.0

I went to this location after running around Alabama for 6 hours for a reservation that was set a month ago. This should have not happened. Overall I will probably never rent from uhaul again.

Mary W. 
Rating:
5.0

ADD CRUISE CONTROL TO THE UNITS

LEE C. 
Rating:
1.0

Employees were not helpful at all. We had to wait a long time in line, then when we finally got to the desk the guy started helping us then walked outside to talk to a friend who had just pulled up.

ERIN B. 
Rating:
3.0

We were supposed to pick up in Columbiana Alabama. I got the text message the night before for the truck and the car hauler. We got to Columbiana they're closed I guess permanently. So they were redirected to another location. What the hell the guy when we got there wouldn't be there till two hours. And we could only get the truck there we have to go somewhere else for that vehicle hauler. So he did finally show up about 30 minutes laterAnd my husband got the truck and then had to drive all the way to Vestavia Hills to get the car hauler with the truck and bring it back to the other location to get them to hook up the car hauler and put the car on the hauler. They really didn't know what they were doing by hooking up a car hauler. My husband was scared the whole trip that he was going to have his car fall off the car hauler. And for all our inconvenience all you gave us was a $50 credit or refund and a few extra miles. This was the worst experience I've ever felt or ever received from U-Haul and I've always used you on to three different moves. We won't use you again. If this is the kind of company that you turned into then you need to just shut your doors. You had us go to Columbiana to a store that's closed, then to Montevallo to pick up the truck but we had to go all way back to Vestavia Hills to pick up the car hauler, then we had to drive all the way back to Montevallo to get his vehicle so that they can hook the car hauler up and get the vehicle on it. It was a disaster. And I'm sorry it was Vestavia Hills and hooked up the car hauler without the vehicle on it and they really didn't know what they were doing my husband said. Then he drove the U-Haul truck and the car hauler empty back to Montevallo to get his vehicle on it. He wasted $50 in gas before he ever got out of town because you had him running everywhere. Don't use Covid as an excuse. I'm tired of hearing that. Your service sucks how do you do reservations sucks, because you can't even send us to a location that's even open. This customer is gone bye-bye.

Robert C. 
Rating:
4.0

The after hours checkout process is a hassle

MIRANDA O. 
Rating:
4.0

The Equipment was too old to drive to Florida. I was told it was for local only. It felt dangerous to drive truck! Very disappointing

DAVID F. 
Rating:
5.0

The staff was responsive when I showed up and quickly got the trailer hooked up for me.

Mark G. 
Rating:
5.0

The price changed a lot once u return the rental

Whitney H. 
Rating:
5.0

100%top rate! Friendly, clean and helpful!

DONNIE J. 
Rating:
1.0

Cashier offered little to no assistances was more concerned with talking with her co worker than renting the truck- offered no help- only words she said was the truck was to my left - found a person outside who directed me- check in was easy -

TIMOTHY M. 
Rating:
5.0

Very smooth transaction Everyone very helpful and courteous 👍

JOHN P. 
Rating:
4.0

My experience was awesome.

STEPHANIE H. 
Rating:
1.0

They lied about the fuel level of the returned vehicle. They did teach me a valuable lesson about taking pictures of everything when I return equipment if I ever rent from Uhaul again.

Kassandra C. 
Rating:
3.0

I updated my reservation to a different date due to us hiring men to load the truck and we decided to leave later in the month and the additional days was not needed. I was told I had to keep the additional days and I could not change them, reservation allowed me to change it and I did this way ahead of time. I think this is wrong. If I needed to cancel that reservation and start over this should have been told to me. Online or someone should have call. I think I was taken advanage of and it cost me an additional 600 dollars. We kept the trunk even though we didn't need it. The trunk was great and our trip went well. Representative was nice, but I think it was wrong the way we were charged.

Stacey S. 
Rating:
4.0

Could have shown me a how to attach safety straps to automobile to be towed. Hooked up car carrier, walked away.

JIMMY H. 
Rating:
1.0

Truck was not available at scheduled pick up time due to lack of staging by location. This did not meet the requirement of the reservation, caused major inconvenience as well as additional cost as we had movers scheduled based on when we could have the truck. I would appreciate a manager calling me to discuss additional refunds as the lack on preparation from uhaul cost us over $100 in delays.

Wesley D. 
Rating:
5.0

Nothing

Jacquelyne K. 
Rating:
5.0

Counter person and return were very courteous and helpful.

Alvin H. 
Rating:
3.0

Mostly average. Staff were not unhelpful when in person, but phone calls are rarely answered and only after very long waits. Person hooking up trailer was efficient and professional. Not a bad location, overall, as long as you visit in person.

Louis G. 
Rating:
5.0

Keep up your good work

Reginald D. 
Rating:
5.0

The men that helped me was really nice and not just me i noticed How they handle the other guest with really good care and was really nice if i have To move again I will definitely be coming back to this location

Veonca L. 
No reviews have been submitted for this location.

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