Dropoff was a bit confusing, but I talked to someone on the phone after I dropped off the truck without officially returning the rental in the app and they helped me make sure everything was closed out. Overall this was one of the smoothest parts of my entire move!
CHELSEA M
Waukegan Mail Depot
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Waukegan, IL 60085
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Messed up my bill.
James DI did an online order that went from $20 to $151 when I actually got to the store then after I returned the van there was a additional charge of $46 ( actual charge) so I needed up paying almost $200 for van that I really only needed for like half an hour and I was told I should get the $151 back but never received it which is why this the last time I'll be using these services
AARON EUnderstand the process better and set it up properly for the customer. Have someone available that is able to answer questions and fix problems.
RACHEL BLocation Waukegan mail depot. The location was very easy to get to, with plenty of parking. The store was very clean with clean restrooms and air conditioned. The staff were super friendly and knowledgeable, they answered all my questions without issue. Overall this has been one of the most pleasant u-haul rentals I have had. Ty so much Customer service: 5/5 Cleanliness: 5/5 Knowledgeability: 5/5 Location accessibility: 5/5
DAVID M