Clean and sanitize trucks prior to renting them outGAYLE S.
Trailer Rental & Towing in Waukegan, IL at Midas
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Waukegan, IL 60085
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3 Average Customer Rating
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The guy that helped me was awsome very helpfullJonatan L.
I was just charged an extra $325 with no explanation. Going up there to talk to the people at Midas when they open tooTevin J.
If was a Midas shop, employee stated he works for Midas not Uhaul not very helpful considering that I reserved at location closer to my house on line only to have it switched on me the day before pickup which I thought was BSEfren H.
At 7:20 am on the day to pickup the truck for a one-way move I received a call that the pickup location had changed. Location was 15 miles away.Jerry V.
I had a very hard time during this pandemic in getting a truck because it wasn't a regular location, it was just a Midas and the person in charge there wasn't even the nicest to help, it took the third try to talk to him in helping me with my account thru his end because my account had lock me out, not only that I think I got over charged by five dollars because of the mileage not sure how to fix it. But I wish I just had someone there to direct me touch free. I can still use my eyes and ears without touch. This experience suckedKELLY C.
The truck was in good driving conditions but was not clean at all. There was dust all over the dashboard and door panels. It was not vacuumed and a lot of dirt stains on the floor. There was also strong odor of cigarette. I found it shocking that the application was asking me wether the truck was clean for another family to use and once I clicked no it was adding a cleaning fee for a mess that i did not do at all. I put the yes clean for another family because that's how it was given to me and I have video recorded of how dirty it was when I picked up for evidence if they try charging me a cleaning fee.Oscar R.
The guy gave me wrong information and was over charged. Also the vehicle was not clean.Rosario A.
The mgr was horribly rude and sent us off saying equipment wouldn't work (hitch). We left to go to another U-Haul spot only to find out the original equipment at the first place would work and had to go back. After an hour of all of this the mgr then made us feel uncomfortable in his shop. He also didn't come out to help with hooking up the trailer to our car, nor did he come out to inspect it was done properly or check the trailer lights. I will never again use this place - ever.James P.
Store representative could be a little bit nicer to customers and not sarcasticSUZAN B.
Thx again to Tom / RichForrest W.
I was charged $70 dollars, plus another $3.57 was taken from my account for a truck plus fees that came up to $69 and some change. The representative at that location did not or would not issue my receipt because he wanted me to pay an additional $3.57. I will never rent from UHaul again. Overall it was horrified and I will tell everyone I know to rent from somewhere else besides here.Lashandra W.
Your website was down at this location and I had to notify the manager of a terrible skipping transmission. Regular maintenance should be done to ensure the customer is safe vs. the customer paying extra for liability and safety concerns.Rebekah O.
The young man helping me at the Midas location was awesomeJames F.
U need someone to operate rentals only not a mids employee that has many other obligations I waited for about 15-20 minutes for help with getting my rental. Same as to returning itCecelia P.
easiest drop off I've experienced. very polite and efficient.Bart C.
The truck had an issue with the roof it leaked water all over my stuff .. it damaged a matress which cost me over 700$ ..kamel K.
This Location was great but uhaul service is horribleRafael S.
Allow more miles for trips because the drop off location plays a part in the amount of travel going to be done. Although I did not go over many miles(only about 5 or so) I still feel giving customers more breathing room to accomplish a move would be nice.Aaron B.
It took the guy 45 minutes to get my rental agreement ready off the computer. He changed what i already had ordered. Taking off insurance after he asked me 3 times and told him yes i want it. That took another 15 minutes for him to fix his mistake. Suppose to pick truck up at 10:00am. Was there at 9:50am did not leave out of the place til 11:45am. After everything was done online all i had to do is pay. The guy didn't know what he was doing 3 different contracts were printed out. Card was swiped 5 times. Very disappointed in u-haul today.TYSON P.
Everything was great!!Carlos C.
Great servicecarolyn T.
Good service, much appreciated.James H.
Awful service from UHaul in general! Bait & Switch - booked several days ahead of time and when we went to go pick up (at alternate location because suddenly our preferred location had no truck) it turns out the location we had scheduled to drop off at was not available either! we had to choose another location and when we went to drop off there - the location stated they were no longer affiliated with UHaul. We had to search out another UHaul location and drive there only to find out we could not drop off there without approval. 15 minutes on hold with customer service then to be disconnected. Call back again and after another 15 minutes on hold were able to arrange my drop off. Could not file a complaint. Evidently you have to return and pay for rental before you can request assistance/complain. I won't spent another 15 minutes on hold but I will never rent from this Bait & Switch company again.Tracy D.