The fuel was almost empty, under 1/8. Of a tank. I was requested to return with a 1/4 of a tank. I put in 35 Liters and used the truck for 35 kms. I only received $21 compensation for fuel. I don't know what the fuel mileage for the truck is but at 20L/ 100 km I would have used up 7 liters. I should be compensated for 28L of gasoline. I only got $21 in compensation.
Mohammed B.
Fraser & MacDonald Auto Sales
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Westville, NS B0K2A0
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Terrible service in Pictou at Ross Fraser due to the Truro location giving away my cargo van that was booked on Oct 29. Had to drive 39 minutes to another location only to be dealing with a cranky rep at that location who threw the Truro location under the bus. Massive confusion after the agreed rate of $330 minus 15 % due to hassle and extra gas charge Returned and asked re the gas at a quarter instead of 5/16 due to the constant mix up and already having to pay $230 to the truck which is $200 more than I would have spent in a cargo van. She simply ignored my request and hung up Truro refunded $75 but I will never rent a uhaul as long as I live and will be telling everyone about my experience I own a large company with a large social Media following and will be letting them know Thanks Derek
Derek C.Amazing customer service as always, second to none in my experience!
TREVOR C.This was the best uhaul rep that I have ever dealt with
Dale P.No suggestions, everything was good.
RANDY P.