I was charged for a dolly and blankets even though they didn't have any, so why they charged me for items they knew they didn't have is a big question. The truck was returned a couple hours after picking it up yet 3 days later I got a call from uhaul asking for their truck back as this location hadn't properly signed the truck back in
JACKIE W
Sunlight Market & Vape Shop
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à White Rock, BC V4B1E5
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Avis vérifiés des clients
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Comment U-Haul Fonctionnement des avisI highly recommend the location the owner was very friendly and helpful. However I emailed U-Haul because they never put the dolly into the truck but they charged me and I have not gotten my money back for the missing dolly or heard anything back from U-Haul so I’m unimpressed by the customer service department
Beth KI have called three times as I returned the truck early and I still have not received a call back regarding my refund. The contract I received showed how to fill the truck up in kilometers, however, the vehicle I was given was in miles. Therefore, I put in more gas than what was required based on the contract that was given. I still have not received a call back regarding possible credit. I’m very dissatisfied with this experience.
Julie CFix the back box interior light it was dark trying to move in the i
Diane C