The people at Aubuchon were helpful and responded promptly to my questions. However, the air-conditioning in the truck's cab was not working. This made moving in 90-degree heat considerably more stressful and unpleasant. The cargo unit was clean, but the truck cab not so much. Definitely a mixed experience.Phillip E.
Trailer Rental & Towing in Williamstown, MA at Aubuchon Hardware
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Williamstown, MA 01267
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4 Average Customer Rating
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A summary of your trip/rental sent through text message would be extremely useful and handy.Luis P.
Great service and help at the Williamstown Aubuchon.Gerard S.
We got charged twice for the exact amount in one day. Our bill said date and time and total of rental paid in full then we seen two extra charges equaling the exact amount we already paid in fullâ€¦Benjamin B.
charged properly this time. very helpful woman who set up 3 reservations at the same time for usberkshire P.
So only issue is that we picked up a van, drove it to the event space 4.5 miles, and drove it back (9 miles round trip) and somehow got charged for 76 miles. I assume it's an honest mistake, but it hasn't been resolved as of yet. I'm guessing the people before us didn't get charged for miles or something?Aaron B.
I ordered a 15 foot truck weeks in advance. My husband went to pick it up the day of, he received a 9 foot truck and was told that was all they had. Why wasn't I informed prior to the pickup day? I also ordered a dolly and furniture mats. Neither of which were available either. I was also billed for the 15 foot truck when I didn't receive it!!!!Leonard C.
This location was amazing and Tim was phenomenal. THank you for helping me at the end of your already long day.Thomas C.
So I had intially had a reservation for 10am with RMO auto, and when I showed up no one was there. Aubuchons was not far away so I called them last minute to make a reservation. It took me ten minutes to get there and by the time I did they had the uhaul all ready to go. I do think the truck drove a little funky and advised that they get it scanned just in case, but over all the staff were pleasant and made everything about the experience a little easier.Lauren H.
I will use this location often. Everything was easy and people were very niceKEVIN C.
Allow the drop off site to correct the bill in the system. I paid for blankets but none were provided. The drop off site could not take off the blanket rental fee, which necessitated ANOTHER long wait on hold to the 800 number. Huge waste of my time.JENNIFER O.
I dropped this Uhaul off the same day I picked it up in Williamstown Mass. I dropped it off in Greenwich NY, and Uhaul is telling me I'm late dropping it off. I'm mad, if I get charged any extra I'm going to fight this. Just because Greenwich BY Uhaul didn't put it in their computerMary H.
Customer Service Associate was quick and efficient...and was wearing a mask inside and outside when we out. Lovely store as well. No problems with drop off.JOHN J.
Hurray for this new location in Williamstown - super convenient, great service, friendly staff.JOSEPH F.
Let customers know that there no dolly or straps available if needed, and where they can find one Or be prepared to have them later on in the future because it is what customers want, it's very helpful for the moveChelsea G.