Totally janky dropoff location at a BP gas station that looked less that desirable. Just a lockbox to drop the keys off.
CODY P
BP Woodstock Convenience Store
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Woodstock, GA 30188
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,0 - Cote moyenne des clients
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When I first returned the truck. It was a problem because someone From the nightshift misplaced the key. The morning shift person responsible for checking the truck back in didn't realize it Was Return. U haul wanted to charge me for another day. But when I went to the location, everything was fine. And he was very apologetic. I have rented trucks from them several times and never had a problem. I would recommend this location to my friends because they are Really nice people and very helpful.. A great location. .
Diane PI'm not quite sure where to begin. I was doing everything online and with the app. I went to pick up the key, but the attendant couldn't connect to the internet and told me to go elsewhere to rent a truck. I suggested it was unnecessary since I had already checked in online, but the app was still spinning and hadn't finished. This went on for 10 - 12 minutes. The app was slow to navigate record, and store the photos. The process was neither quick nor easy. I took pictures of everything on the app. I now realize it's necessary to also STORE pictures on my phone...The gas was NOT full...around 3/4 of the tank. Returning the truck was not easy either. I drove 8 miles... This was a BP gas station...I put 2.5 gallons of gas in the truck -- for 8 miles. When I completed the return I was charge $14+ for fuel -- someone claimed the tank was full. IT WASN'T. I called customer service yesterday...was put on hold so the associate could contact the Area Regional Manager...was disconnected as soon as Saundrice put me on hold. I called back...and had to relate the story AGAIN!!!! Still waiting final resolution as Madyson called the ARM for approval and left a message. Overall...a very disappointing experience. AND I need to rent a truck next week to help move my daughter. Not so sure about using U-Haul...
Kevin MWhen I got my truck it has less gas than what the paperwork said. I tried to say something but he wasn't willing to listen. I will never get a uhaul from a gas station store again or maybe I'll switch to another company for moving.
Ross PCourteous attendant. Quick service.
Ronald K