Vehicle had plaster on the seats and chunks of plaster in the cargo area that had to be swept out before loading furniture, The employees at the store where nice but your return procedure to a site with humans available is cumbersome and time consuming
james d
Super Smoke Convenience Mart
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Worcester, MA 01606
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Évaluations des clients
- 2,5 - Cote moyenne des clients
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I had documented before and after where the gas level was and the guy still charged me extra for “not putting gas in it”. Despite me showing the gentleman my time stamped transaction showing that I had purchased gas directly across the street, he was still combative that I didn’t put any gas in it. I made sure to put a little extra (truck was at 5/8 at pickup, 3/4 when I returned it. I Will not be going back. The cab of the truck was disgusting and covered in leaves, chips, and discarded latex gloves. Also smelled of cigarette smoke and body odor. Worst experience I’ve ever had with a U-Haul.
ERIC FAnother sketchy smoke shop drop off location. And this wasn’t even my choice - I wanted a location closer to my end point. But again after letting me select the drop off location when I made the reservation, the day after picking it up I had to confirm the date and time of drop off and then required to pick another location 10 miles further than what I selected. Probably so they could charge me for some more miles. The truck itself was good and I like all the labels and information inside the cab. I don’t like making a reservation on their website and then having it changed. If I could find another rental company I would try them.
David SVan smelled funny when rented. Also impossible to get a hold of the store for the rental to extend or ask questions. Contract stayed active days after return as well.
Facundo IAgain, the computer system was down and it caused a ton of wasted time over the next few days to get Uhaul to fix billing issues
jason c