This location was excellent. My pickup was originally scheduled at a location about 1/2 a mile away. The manager was not on location and could not be reached by phone. The regional office was able to change my reservation so we could complete our move, however, I did lose 2 hours of time I could have been packing due to the original location not being on site for the pickup.
Lynn K
Inland Devon Self Storage Holdings LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à York, PA 17404
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Avis vérifiés des clients
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Comment U-Haul Fonctionnement des avisBest Customer Service in Town!
Jeffrey VI like how affordable and convenient it is to rent from U-Haul. They have all sizes depending on what you need it for and provide supplies or equipment to help with moving if needed.
TONYA SI had no issue with the pickup location staff—they were great. My frustration is with how the pickup location was handled. I reserved a one-way truck more than a month before my move. I called a week before the move and again three days beforehand, but I still was not given a pickup location. When I originally reserved the truck, I was told the pickup would be either the Bel Air or Fallston location, both of which were local and convenient to my home. The day before my move, I was contacted and told that my pickup location had been changed to a location more than an hour away, and that I could not pick up the truck until 10:00 a.m. This was completely unacceptable, especially with a scheduled move. I was not given any alternative pickup locations. I was offered the option of picking up the truck the same day I was called (a day before my move) at no additional charge. I accepted that option, but it required me to leave work early because the location closed at 5:00 p.m. Unfortunately, the truck itself also had a leak in the roof. It rained on moving day, and many of our belongings, including our mattresses, got wet. Overall, while the staff at the pickup location were great, the last-minute change in pickup location, lack of communication, limited pickup time, and condition of the truck made an already stressful moving experience even more difficult.
Jackie KIt was after hours, but the place was clean. The follow up call was pleasant and friendly/helpful.
Juan L