I had to drive from Las Cruces to Alamogordo to pick up the trailer when I reserved on in Las Cruces.PATRICK HARLAND M.
Moving Truck Rental in Alamogordo, NM at Eagle Auto Center LLC
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Alamogordo, NM 88310
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3 Average Customer Rating
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Excellent customer service!David K.
First time I've rented a u-haul truck. Was a great experience. Wouldn't hesitate to do it again.Genie H.
They doubled the price from the reservation quoteY'Hoshua C.
I was trying to rent one-way but the website made the reservation round-trip, meaning I had to drive the empty truck back to my starting point! Not this location's fault, but the UHaul website system ended up costing me twice as much gas and mileage fees!Maria E.
Truck was clean. Well maintained not even close. The horn did not work, cruise control didn't work, heavy exhaust leak, crack in transmission hose- in which I pointed all of this out n was told to run it there was no other trucks close by. But was told 5x by Uhaul corporate I needed to switch out trucks because the horn was a safety issue. Not that the other items wereJason C.
The staff was 30 minutes late to open business. The truck they rented us had a tire that was completely slick and bubble on the inside. It was the back passenger inside tire. My husband is disabled and I have a heart condition, so we were not able to climb down under truck to inspect. It was an hour later of travel that I drove behind him in the car that I noticed something looked wrong with the tire. We pulled over at the Uhaul in Ruidosa Downs to seek help/ We were told they did not have a tire and to call Uhaul roadside assistance. I called and was put on hold for 20 minutes telling me to go online that it would be much faster. I hung up and went online to fill out the problem., and was told someone would get right with me. I waited 15 minutes, and called again and pushed the prompt that it was an accident or collision (In the hopes I could get someone to help us). Lo and behold someone answered almost immediately. I was able to speak to some who I gave information to (which they got all wrong). They assured me they would get someone right on it. 20 minutes later I was told someone would be there in 60 to 90 minutes When the tire man called he was told we were in Roswell, which is where he was located. He said he could not call anyone closer and he would be 90 minutes. I called the tire shop after 90 minutes and they said he was 5 miles away. Waited 15 minutes and the driver called and asked where we were, as they had also given him the wrong address. He finally arrived 15 minutes later. We had been waiting at this location for 4 hours, which had no customer amenities. They unlocked the door so I could use the machine shop restroom. nasty! Needless to say we did not make our destination that day and had to stay in a hotel. We were given an extra day on the truck but have not been reimbursed for the unexpected expense of the hotel.Ben G.
The customer service was very unorganized with communication I was supposed to recieve a 26 ft u haul recieved a 20 ft last min and then the trucks transmission is very bad had to make 2 trips due to the shorter size of truck which made us pay more in mileageMaria H.
It seemed a bit run down. Because of the date no one was available for assistance but understandable.RENE P.
Covid-19 lock down so no contact with people. Drop-off went smooth.PERRY H.
Very nice costumer service.JERRY L L.
Great service, I wanted to pick up my trailer a little early and they were able to accommodate. Very friendly and helpful.Michael N.
Matthew was great! Great service!DAVID S.
Jose and his team were very accommodating Top notch service !KEVIN M.
Treat them like I was treated and they will be happyRobert N.
I was charged or gas that they had to put in even tho i returned my rental with 1/4 of a tank of gas. Now there is extra charges, which was not mentioned to me on the day of rental.Rachael R.
Have equipment ready at location requestedRegan S.
All was wellPAUL C.
Renting online speeds up everything so pick-up time is minimal and you can be on your way!! Jose and his wife were friendly , courteous and professional. I would rent there again.Anthony G.
Just a hole in the wall, I was dropping it off, they said just leave it we'll look at it tomorrow... So I just did it on my phone...JOSEPHRAINIER P.
Best customer service everJose H.
I got charged for equipment rental, but it wasn't in the truck when we picked it up. We were also told by the associate we weren't going to be charged an extra day since we couldn't bring it back in time, but we did.Alyse C.
Unfriendly, hard to get questions answered.Elizabeth S.
Tire on car transport blew. Left me stranded on the highway on the right side of the road for 3 hours before help came from uhaul. The side mirror on the driver's side shakes to much when you drive. I had to drive 70 miles just to pick up the uhaul truck & car transportMERCEDES M.