The truck had a bad body odor smell to it and scanning the barcode was very difficult and time consumingAngela F.
Moving Truck Rental in Albany, NY at U-Haul Moving & Storage of Albany
Pour nous contacter
Albany, NY 12202
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de véhicules
- Entreposage du vin
One-Way and In-Town Local Rentals in Albany, NY 12202
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!
Nous avons un programme de récupération adaptative visant à améliorer l'environnement!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Half of the employees didn't wear a mask and even some still did not while working with a customer. Our uhaul smelled like weed. This place, while convenient for location, was not taking health and safety as a priority.BRADLEYSTEVEN M.
When I received the cargo van, the side view mirrors were very beat up. I wish those were in better condition as they are important to the safety of the driver. Also, while checking the van back in, the app crashed multiple times sending me back to the beginning. There was no explanation why.JOSHUAMASON H.
Not charge $79 for an additional days rent when it was returned an hr and a half late due to road construction. I will be using Enterprise next time my job requires a van which is bimonthly.SHAWN R F.
Staff AND ESPECIALLY gUYS WHO CLEAN AND GET READY THE VANS AND TRUCKS DO A GREAT AND NEEDED SERVICE. I WOULD HIGHLY RECOMMEND ANYONE TO GO TO THE BROADWAY ALBANY LOCATION FOR EXELLENCE SERVICE. SINCERELY JOHN PATTERSON.JOHNS P.
Check out was slow. Van was not ready for me immediately after checking it out and fuel was below level noted on rental agreement. I did not bother to deal with the last issue due to my overall frustration. When I returned truck, I put in more gas than required....not sure if I will get the excess refunded.Erike L.
Worst experience iv ever had. The agent was lazy and extremely rude. This location needs a manager on-site because it's a mess. The vehicle had the check engine light on. I was about to email the Uhaul Corporate office because my experience was so bad.EDWIN M.
My reservation time and location was changed three minutes prior to my pick up time. It added several hours and over 40 miles to my final bill. I was told I would get a $50 credit, that didn't happen. I have been on hold a total of an hour and a half over two phone calls and still no one will answer the phone. I am extremely dissatisfied and will not recommend UHaul to anyone.CODYE G.
The biggest drawback to this location is the elevator. There is only one available for customer use, at least on Sunday, while the much larger freight elevator is not available. As a result, moving our items into the storage space took much longer than it should have, as there were several other customers waiting for the elevator at the same time. I went into the office to report the problem, and they told me they would send someone to operate the freight elevator. However, that never happened. We were paying movers for their time, and we came close to running over the scheduled time - all because of the slow elevator.Rebecca G.
See above comment. Almost went crazy on the 7 hour trip.Joel G.
The person hooking up the trailer told me that the trailer did not have brakes. It clearly has (and needs) a hydraulic surge brake system. I was not prepped to override the surge system for backing up a hill, but figured it out on my own. He also did not check all lights at pickup. On return, a different uhaul employee was very regimented in checking lights, and he was knowledgeable about the brake system, even telling me that I would need a tool to operate it. Equipment was the trailer was perfect for what we needed, no issues.TIMOTHYGERARD R.
Thank you, customer service was very helpful.MARASUSAN L.
Fix your website. It sent me to a wrong location ( 8 Erie Boulevard, Albany ,NY) to pick up my truck. This cost me valuable time at the worst time.PAULJ B.
Return the vehicle after ours is a nightmare. Where do I drop it off? There was no clear making just a line of cars that started to block the â€œreturn locationâ€Spenser P.
Both employees that I interacted with were friendly and professional! The return process is a bit confusing, wasn't sure which side of the building I was supposed to go to. But a positive experience anyway because of the staff!MARTHA EVELYN N.
Very friendly receptionist and the gentleman who hooked up my trailer had a great personality and got me going in a timely manner. Both were very professional, and also the person who helped when I returned was also very professional.JAMES MICHAEL M.
Do not cheat customers by over charging. We are in dispute over the final bill. Used $19.99 truck for 12 hours, charged for 2 days. Company's excuse? You did not notify us by mobile phone at time of drop-off, when dropping key in box. Woman at desk said only, drop key in box.BRIANKEITH K.
Fast and friendly!!Terrance M.
They forgot to put furniture pads in truck, the truck only had 1/4 tank of fuel, very inconvenient. Check engine light was one, truck ran very rough, thankfully I was only doing a short move or would of definitely asked for a different truck. Will be needing a rental again in June or July hopefully the truck is in better running condition. Just a bad overall experience with this rental.susan F.
When arriving at Original pick up site (Cohoes, NY), I was told my ordered vehicle was not available. I was told by the Uhaul rep that he called me earlier and that his call went directly to VM. I checked my phone log. He did call but left no VM, which I think that was poor customer service.JAMESMICHAEL Q.
I felt like the truck needed better alignment. It was a wobbly ride.OMONIKEO A.
Everyone was kind, attentive, and helpful. They dealt with all our needs in an expedient manner which made all the difference.KURT R W.
for the open 6'x12' trailer with ramp, mention that the ramp and opening are only about 4 1/2 ' wide. I had to move a 5' wide garden bridge. After hooking up I noticed the problem on my final walk around. The facility was able to switch me to a trailer without a ramp that had a full-width opening. Otherwise the project would have been a total disaster.DAVID MICHAEL G.
I never received an email with my receipt. Also, I ordered stuff online when I made the reservation and was charged, but the girl couldn't find the order when I went to the store.Leah S.