1. We were not told this was a rideshare location nor given instructions for how that worked. 2. The lot was a very poor gritty industrial location hardly to be mistaken for renting uhaul trucks. It had a fabric banner and a truck and a lockbox but without knowing this was an unmanned transaction and i would a video instruction link it lost us time and money and my opinion of uhaul went from 5 stars to 1 instantly. 3. We had to call the uhaul customer service number to verbalize how lost we were before it occurred to someone to send us a video which finally happened. 4. because of the setup, i had no options for renting a dolly, getting rope or renting moving blankets. such a major hassle due unfolded. now that i know this is how uhaul might work depending on where i am i will need to be more careful and look for better options before making a decision. 5. it is hands down a better option to rent from a facility with a person and with supplies. 6. if i had known ahead of time it was a rideshare and would be unmanned and given the video link ahead of time and informed there will be no supplies at the location my rating would changed. 7. the truck was clean however the engine smelled off and ran rough. that said, it ran and we were able to perform the task even though we lost an hour. 8. my last uhaul experience a week or so before was excellent. we had a lady handle the process and she had supplies and they extended our rental period when we asked.
jason c
US Trans LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Alpharetta, GA 30004
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 4,0 - Cote moyenne des clients
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Good guys very friendly
karani k