I am frustrated because I returned the truck with more gas than I started with, yet I got charged a fee for gas. I don't think they purposely scammed me but just have insufficient tracking for gasoline usage. They said it was full in the paperwork when I took it, but it was definitely not full. I just assumed that it was close enough to full that they were rounding it up. Yet when I returned it more full than I took it - I got charged a fee!
BRIAN C
Marina Cove Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in American Fork, UT 84003
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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The text message I received for the location had a linked address but the link wasn't for the entire address. Thus when my map app pulled up the link, it took me to a location that was a mile away from the correct drop off. Here is the link message I received: "U-Haul drop off location - 22 E 1500 S AMERICAN FORK, UT 84003 47362. You can Self Return your equipment at http://uhaul.com/s/500392A9D8" The link only captured "1500 S AMERICAN FORK, UT 84003 47362." and left off the "22 E" part. This is any easy fix for your tech people. Fortunately for me, when I went to the location that maps took me, "1500 S AMERICAN FORK" I was familiar with the area because I had rented from Marina Cove Storage before, so I knew where I was and was able to find the correct drop off address.
Chris BThis was my second opportunity in a week to interact with Mary. In both instances, she was an absolute delight, noticeably kind, and sincerely interested to help make my drop-off experience smooth & trouble-free. I was grateful for her assured & hospitable manner, and would have no hesitation recommending or working again with Marina Cove in American Fork, UT for my U-Haul needs. Thank you!
Mark DThey were very nice and helpful, all 3.
James BI'm so impressed with this location! Check-in and check-out were a breeze, the truck was available and really clean, and the lady helping us was so kind!
Jennifer C