Was sent to this location because there were no trucks left after I'd already reserved one in Edmonton. The owner was very friendly. Nonetheless, should not have been sent here to begin with.
Harald B.
Moving Truck Rental in Andrew, AB at Andrew Grocery
(Concessionnaire U-Haul dans le voisinage)
5025 51 St
Andrew,
AB
T0B0C0
Services dans cet établissement :
Pour nous contacter
5025 51 StAndrew, AB T0B0C0
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - dim : 10h am à 7h pm
One-Way and In-Town Local Rentals in Andrew, AB T0B0C0
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 3,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
- Rating:
- 5.0
The gentleman that helped was very nice. It was a pleasure using uhaul for the first time. I will definitely use uhaul again. A big thanks to the gentleman at Andrew grocery.
Kara P.- Rating:
- 5.0
Nothing at all they were very friendly and awesome to deal with
Charles S.- Rating:
- 5.0
The store keeper was very friendly and gave us excellent customer service.
Judy B.- Rating:
- 5.0
Very nice man and polite
tim L.- Rating:
- 1.0
Go to Andrew Willingdon not open .
dean B.- Rating:
- 1.0
I wish there was a less than zero rating for this because im absolutely appalled at my experience with Uhaul. I reserved a truck in Lloydminster, got a call 24 hours before pick up and was told i have to drive 2 hours to another town to pick it up(Willingdon,AB) only to find out that there is no truck there then was told to drive ANOTHER 30 kms to Andrew,AB to pick up the truck only to find out ITS DOUBLE RESERVED!!! Called Uhaul and they gave me the truck anyways so the other customer would have been put in a similar situation as me now. Now an extra 70$ has been charged to the credit card because of extra kms which i shouldn't have to pay for to begin with. I WANT ALL MY MONEY BACK. UHAUL DOES NOT MAKE MOVING EASIER.
chris S.- Rating:
- 2.0
When we picked up from andrew alberta it was filthy and gross. And had to put 4 power stearing fluid into truck. Had a horrible leak. Worst experience ever
Kathleen H.- Rating:
- 3.0
I rented a 12' x 6' trailer. Would be nice to have a trailer jack to assist with lifting the trailer on/off the trailer ball....trailer is quite heavy!
Al A.- Rating:
- 1.0
The drop off of the truck was ...odd. Just a large empty lot with trucks mo drop box. Had to call Uhaul and spoke to the moast AMAZING lady in Arizon that helped us check the vehicle in on line and was extemely patient and helpful as we had no wifi out in that are. Never saw anyone from uhaul in Andrew though so cant really rate that part.
Andrew K.- Rating:
- 3.0
Smoother riding trucks My stuff was packed well and still due to the rough ride, sadly a lot got broken
SOFIA L.- Rating:
- 5.0
Very friendly and courteous.
Terry L.- Rating:
- 2.0
Guy was new, needs some training in uhauls systems
TYLER F.- Rating:
- 5.0
It is nice to have friendly & accommodation U Haul staff like this fellow was! Also it is great to have a U Haul Depot in a small place like Andrew. It would be excellent if Smoky Lake, Alberta had a U Haul Dealer. Thanks
JIM R.- Rating:
- 3.0
was supposed to pick up truck 5 mins from my home. recieved call two days before move saying i would have to pick the rental truck up about an hour away. this added two hours to my already long day. Rental agency acted like they were doing me a favour by giving me extra milege. Was not very impressed.
JOHN C.- Rating:
- 2.0
Worst moving experience I've had. Ordered trailer from Edmonton several weeks ahead. Days before move no trailer will be available. Phone call from uhaul to tell me one available for me in Devon, phone location absolutley not , no trailer available never was. Uhaul sends email confirming and guaranteeing trailer at Kingsway location. Day before move get call from uhaul saying no trailer at Kingsway location but the have one in Andrew Alberta 2 hour drive away. If I pick up they will adjust price accordingly, have that in email. I drive for 4 hrs to get trailer and return , no price adjustment on trailer, I pay full price. Real Kicker --- next day as I am loading trailer I get a phone call from very first location, wondering why I havent picked trailer up yet. Talk about the right hand not knowing what the left hand is doing.
don C.- Rating:
- 4.0
while the owner of this location said he contacted us, we never did receive that call. It may have been an error on our end, but a voice mail message or follow up call would have been appreciated. We ended up getting our truck very late in the day because this location was 100km from our home and we did not know we had to go there until we showed up at the wrong location looking for our truck.
Jesse C.- Rating:
- 2.0
Having to drive 260 km round trip from Edmonton to Andrew to pickup a trailer which I had reserved five days in advance to be picked up in Edmonton was a pretty rude surprise. I called ahead and had been asked not to arrive for two hours. Then when I arrived at pickup location more than two hours later, we still had to wait 30-40 minutes for the agent to arrive. I feel the service and the rental rates are not aligned very well.
curtis F.- Rating:
- 5.0
This man did everything he could to insure I was happy with U-Hall
ed B.- Rating:
- 4.0
Ensure that the telephone numbers you are listing are not out of service- had to call to main Edmonton branch and was provided a cell phone. Staff was helpful and admitted an error was made in the vehicle but he quickly fixed up the paperwork and we were on the way
TERRY J.- Rating:
- 3.0
Had to clean some kind of sticky residue/grease from one side of the inside wall of the trailer
GEORGE W.- Rating:
- 5.0
Awesome place , very easy to deal with .
OSAMA H.- Rating:
- 3.0
While this location was acceptable, the process to get there was terrible. I have never before experienced such an unprofessional transaction. We called to book the trailer and the agent sent us to the wrong location for pick up. As we arrived, we were called to the location that actually had our unit, and were told that we had to now drive across town to get it. The customer service person at the wrong location said this happens all the time. As we were travelling to the location across town, that agent called back to say that, because we were not there at scheduled time, the trailer had been given to the next customer in line, even though he knew we were coming to get it. We were then informed that the only trailer available was in this time town of Andrew AB, almost two hours' drive from where we were. My husband went out to get it, and because of all the delays, we needed to cancel several previously held appointments, and this put us almost a day behind in packing. The only bright spot came when they discounted our rental. But, even this we had to fight for, as the Andrew location had no indication that there was any change to the contract price as it did not show up on the computer profile. We had been charged the full price, then I called customer service to make them aware. My husband had already left the location, but was forced to turn around and go back to the office as the refund could not be made over the phone. I have never seen a comedy of errors so profound as these. Nor did I find it at all funny. This experience, while it did in the end get our things where they needed to go, was frustrating and ridiculous!
TERESA R.- Rating:
- 1.0
Agent was not very knowledgeable, our truck did not fit on the trailer,we could not use it.
FRED D.- Rating:
- 1.0
Coming from Edmonton and returning to edmonton just to get the truck added almost four hours extra driving . The store had an incorrect phone number i had to call uhaul for a correct one . The man in the store was very nice and easy to deal with , and best of all he gave me an extra day we desperately needed ! Happy customers
CHAR W.