This 10' rental box truck had no heat. I left Angwin, CA at 6am in a dense fog and the window would not defrost since no heat was generated. I had a towel that I continued to wipe off the condensation caused by the outside temperature drop. The vehicle was ice cold the entire move....6am to 2pm
Leonard Schluns
Howell Mountain Ace Hardware
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Angwin, CA 94508
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- 3,0 - Cote moyenne des clients
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The truck was only 7/8ths full when I got it and I returned it full. A half tank of gas cost me $100 so that's about $25 dollars that I spent without being reimbursed for it. That's wrong and that's what I would tell anyone that wanted to rent from uhaul
Peter CraftThey were unfamiliar with the refund policy of my deposit because of Internet problems had to use cash. But together we figured it was because of the cash I had to use instead in Fresno.
Anthony jewtttMobile check-in required going inside to get the key--from a cashier who didn't know how to handle it. It took 15 min to find a manager just to hand me the key from a drawer. I would feel more secure if all rentals done with mobile pickup had the key available in the outside lockbox.
David BellI was charged an additional $25 for a fee - turned out it was for insurance. However, when I asked the rep about the fee she did not know what it was for and said it was just part of the rental. I asked her to clear it up when I came back she escalated it and I was told it would be taken care of - however I was still charged. Disappointed to say the least.
Jason Velez