At first the truck I was assigned online was blocked in by a van. I had to go into the Sunoco station and ask about it, after a phone call and a few minutes they were able to help me get the other vehicle out of the way. When returning the truck, staff were there to back it into the lot for me, that would have been a tricky maneuver to attempt on my own.
Craig L
GEG Beltway Group Corp
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Annandale, VA 22003
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- 3,5 - Cote moyenne des clients
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Representatives had excellent communication skills, very polite and helpful. Thank you
Nikola TNo employee knew what was going on. We made a reservation for a UHaul pickup at a different location, but got sent to this one because the first location didn't have the truck. Okay, no big deal, they have that in the fine print. But we got to this second location (gas station) and none of the employees seemed to know what was going on. At least an hour later, someone finally drove over with the key to the truck. Meanwhile, we had family members waiting around to help us move. It shouldn't have been this difficult for a simple rental.
Declan G