Nothing, staff was exceptionally friendly and helpful. Easy to work with.
Juan T.
Four State Storage LeaseCo LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Apple Valley, CA 92307
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 2,5 - Cote moyenne des clients
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First of all i had my appointment at 10am ! No one was available at the office to help us out or at least to guide us in the right direction! we ended up waiting an exact hour to pick up the rental truck and delayed my appointment to meet up with my landlord down the hill which is an hour away where i moved to, to fill out my paperwork work to move in and mind you this is my first time using a moving truck so this was a very bad experience to begin with ! Then we find out that we could get a specific code number to open the box to get the key for the truck online through a website but turns out that the website didnt so when we got the help an hour later onsite at the office when they came back from lunch , they actually had the key in the office and it wasn't even in the box to get ! The next day to turn in the truck, there was no one in the office once again to assist me with returning the truck! This was just the worst experience ever with this company! Took too much time away ! I arrived down the hill an hour before the furniture store would close and to be able to pick up my furniture on time which was very stressful! And still needed to make it back up the hill which we arrived at 12am midnight! This move should of been much smoother than this ! At least with some employees onsite to assist us ! It was just the run around waiting for them to get back ! It was not worth paying the amount i did for this service which i wont be coming back again !
Abraham D.Ensure that the truck is clean and smell good before renting it out. The truck had a horrible stench and we had to drive 6 hours inhaling a catfish type foul smell for over 300 miles.
Erica C.The truck was empty with no gas in it, and the inside of the UHaul was dirty I had to sweep it out before I could use it. There was BLOOD ALL UP AND DOWN THE RAMP! DISGUSTING WHO IS RESPONSIBLE FOR CLEANING THESE TRUCKS! Lady at the location says they do not do anything to the trucks. This location should not be renting trucks! They just pass it on to the next person dirty and unsafe to use especially with BLOOD on the ramp! Reporting to the health department this should NOT be happening.
ALANA M.Friendly and helpful agent.
Betty S.