A little slow but good service.
Robert B
I-65 Foodmart
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Athens, AL 35611
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 2,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Absolutely horrible service.If you can’t staff a real person at this location, just shut it down. Had issue with rental, referred to customer service 800 number, on hold for 33 minutes, operator finally answered and said Hello my name is Kelly and she immediately hung up. Called back placed on hold for 55 mins, only to find out that the issue was BS. Got the truck 2 hours late. Had movers through U-Haul app, We were late to meet them with the truck. Absolutely unacceptable….wont do it again.
Jon BCould not understand the lady of Indian decent that was renting the car trailer and she called someone that could explain the rental details. The trailer was not ready at time of pickup and had to be disconnected from a large U-Haul truck and the lady responsible for renting could not disconnect or move the truck so I could not hook up. Luckily the American decent U-Haul service technician arrived and got me hooked up. The rental experience was a cluster xxxx of an experience and took~35 minutes to get on my way, making me later for pickup. Trailer worked fine and did not break down, so that was good. Will not be renting from this location again.
Thomas IThe location convenience was great but communication with the staff was very poor! Staff English communication was very limited which made it very difficult to complete the rental process. I had completed the reservation online before we got to the pickup location and when we got there had to do it all over again with staff who had trouble with English. We also had to lift the trailer tongue up ourselves from the ground to hook onto truck. It was very heavy.
Brooksie HKeep clean vehicles and not have rude foreigners such as indians that don't understand English or speak it had a hell of a time trying to make out what he said and was very rude to me I got snappy back and his lady assistant was rude AF and took me forever to get the truck kept pushing me aside for customers instead of finishing what he started with me I got very angry with him and when returning it was same thing again couldn't understand him and got upset cussing cuz it was pouring out and all like I was the burden to him when I spent alot of money for it I was very disappointed and displeased with there nasty attitude I will not be back to rent another again took too long and was horrible service I'm a paying customer buying more than the others for a coke kept pushing me aside wasting my time when I had a deadline to move out I wasted money here wasn't able to get a big house moved with the short time they gave me to rent and return it now I have to do it two more times to get my stuff across states very unhappy was a very poorly managed team and I will never be back for anything and will not recommend this place to anyone I give it 10 thumbs down 👎 pathetic place for America..... Disgusted I almost did something more than getting a attitude with him glad I bit my tongue with him and her my opinion not worthy get rid of them.... Lost a customer very unamerican...... Disgrace... Being pushed aside to waste my side and attitude is shit... Go back to India...
Michael C