You exceeded all expectations keep delivering like you always do!!
ANTHONY C
Supreme Auto
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Atlanta, GA 30310
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 4,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Truck was not clear. Customer service was very poor.
Edward MThis was the absolute WORST experience. Not only was my pickup location changed two days prior to my scheduled move, at the 3rd party pickup location the staff was very rude. The dolly and queen size bed cover I ordered was not with the truck. I had to miss work, then go back to the 3rd party location to pick up the dolly bc the staff initially said they didn’t have it. This added miles: then I had to drive to a main office to pick up the mattress cover as instructed by “Homer”…when I arrived to this location the staff informed me that I needed to cancel the order to pick up the mattress cover from them. I spoke with Homer a 3rd time and he placed me on hold while he so called helped but not only did he, a manager, not return to the call, he didn’t call me back after the call was somehow disconnected. This derailed my moving plan and caused me to receive a penalty at work for having to leave unexpectedly to pick up the slack of U-Haul. Not to mention this is in Atlanta where the traffic is horrendous on any day. The communication and processes needs MAJOR attention. The customer experience is lacking to say the least. I will do any and everything to NEVER book with U-Haul again. Please work on this bc nobody should have to go through this much especially when moving is already stressful.
Sage SEverything was handled just right, very appreciative!
Christian RN/A
Emmett J