We were originally scheduled at a location (safe) nearby then switched last minute to a place 30 minutes away where there was no one to help us . The location was extremely scary and we were very uncomfortable . Also we were orig. scheduled for face to face pickup but unknowing to us , we were switched to self and how no idea how to do it . Took 45 minutes to figure it out . The location we were moved to was Bel Air dyess auto.
David H
Belair Dyess Auto
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Augusta, GA 30909
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Évaluations des clients
- 2,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Most excellent from start to finish!
Timothy mI was charged for a couples of things that I didn't want. Please reach out to me and help me resolve the issue.
Heather LThe location was simple and easy for after hours pick up.
Nadine HAs a result of this location NOT fulfilling their contractual obligation to be open during business hours (not responding to any attempt to reach by telephone) I/we ended up being charged for an additional half day. In spite of the great experience on the front end of this rental, I have serious doubts as to whether I will use U-Haul for future rentals. The back end of this transaction has left a miserable taste for the quality and reliability of U-Hauls business partners and practices.
Michael R