He told me 1 day , 1 charge . Didn't know I would be charged additional mileage fees
David K
Extra Value Wine & Liquor
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Aurora, IL 60503
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
It would be nice to have received clear directions ahead of time on how the check-in process works. I had to call customer service and was on hold for sometime. Thankfully, the customer service representative was able to help me and was very pleasant. But does put me behind schedule about 45 minutes because the app just isn’t clear and the customer service had it reset it or something. Not a fan.
James AThe pick up spot was in a liquor store. It was a bit difficult to find. Once I got there, the store clerk was very helpful.
CHUCK RThe truck I got smelled like someone was smoking pot in it, there were sunflower seeds and dog hair everywhere, and trash all over the interior of the truck. The truck had a serious exhaust issue and was extremely loud. I received the truck with less than 50 miles to empty and returned it well above 1/4 tank. The steering wheel was way off, so I imagine it needs an alignment. This truck needs to be taken out of commission and go in the shop. I would also like to get a clean vehicle from U-Haul. I haven't had this experience with you before and hope I don't have too again. I will be moving again in 6 months and hope that I get a better vehicle when i am ready. Please hold your employees responsible to give customers clean and safe vehicles.
Michael WThe mobile app was a little tricky to get to work. We had to keep inputting our birth date and driver's license number, which took too much time to navigate. Otherwise, all good.
KAREN P