You do not seem to have any difference in your rental contract (or software at least) for non vehicle rentals. I rented a furniture dolly and the process was excruciating. I understand when a multi thousand dollar piece of equipment is involved but not for small items. I would think you could at least workflow the software with defaults when non vehicles are rented.John L.
Moving Truck Rental in Aurora, IL at U-Haul Moving & Storage of Aurora
Pour nous contacter
Aurora, IL 60506
(Next to Mercy Hospital)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
One-Way and In-Town Local Rentals in Aurora, IL 60506
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Employees need to show up to work! The owner was the only person working and many customers waiting for long periods of time. The owner did an excellent and thorough job, but people will not recognize this when they get impatient and have to wait. Fire dead beats and hire people who want to work!!!Darlene B.
Be more specific on where to drop off the keys when returning the vehicle and checking out digitally.Ivan A.
Great teamRobert I.
Bob was an amazing gentleman & made me feel relaxed during the whole process!! Thanks Bob!!!!JODY C.
There was a used tissue stuffed in the passenger door, and a black mask on the floor.Jacqueline D.
Key box for free hours drop off has to lid so if you drop off the key it is wide open to elements and anyone who would like to help themselves to the truck keys and trucks. Truck I rented had a warning sensor light that was illuminated regarding service to tires. Told to ignore it. Website for after hours drop off states no location allowance via my phone which was incorrect but made it impossible to drop off without incurring an additional $20 service charge. Lots of issues to fix/most of them physical issues at this location. Customer service people at this location seem very helpful etc.Anne G.
Horrible service from the whole company no one answers the phone and the pick up location was an hour one way. The location only had one guy working and couldn't help hook up and check truck. Will use penske from now onTODD M.
The guy did a great job including a smile thumbs upANDREW H.
Great service ðŸ‘ thank youOMAR V.
None at this time. Keep up the good work.Catherine R.
Slow only one person to help had to drive a hour one way just to pick up the truck and waited forever to get checked out and no one helped me hook up the trailerTODD M.
More help in the counter area on real busy days there is only one person workingEver M.
Bob Hasty was Great. Good attitude and work ethic. Excellent customer service.Brian B.
Only one driver to pick up i was never got a notice , if not for me calling i would not know if or when they would pick up my u box ..RICKY M.
Have working computers and systemSonia A.
Thank youSergiy P.
My concerns don't lie with either facility or their respective personnel, but rather with the overall U-Haul experience. I had made a reservation two weeks in advance for a truck at a specific location. I was called 36 hours before my move to tell me that the truck was no longer available. I was forced to drive 55 miles to get this truck. The experience left me wondering why there would ever be a need to plan in advance when obviously both reservations and the customer's time mean nothing to U-Haul corporate. I will use competitors in the future.MICHAEL L.
They only had one person working, I was in line for two hours. This was after UHaul let me book a 15 foot truck at a place that doesn't have them, then they made me rebook it at a place farther away from my house. The entire Uhaul experience was a complete disaster. I am dissatisfied.David M.
Excellent serviceGERMAN V.
Very disappointed in the truck provided, especially for the price. The truck was filthy, had terrible on-center steering and, incredibly for a long distance one way pool truck and unlike my prior U-Haul one way rentals, did not have cruise control. It was almost certainly a local truck pressed into one way service. Shame on me for not noticing at pickup, but it's not like U-Haul was likely to give me another.Kenneth F.
Everything was A ok.Charlyn W.
This uhaul was a scam with fuel and I will be disputing the charges with my credit card company and your customer service. My uhaul was not at half the fuel gage was incorrect causing me to pay $60 in fuel. When I stopped at the recommended amount the gage still did not read correct. It was not till I decided to stop pumping fuel that it showed full. I attempted to talk to the manager who stated uhaul will not DO ANYTHING for over fueling. This is STEALING at the VARY least I could have been comped another 4 hour rental to make up for the over fuel. I am a Firefighter and considered a front line Hero and I have never ever been treated so rude in my life no would I treat the public like that when I'm working. I will be telling all the surrounding Fire departments NOT TO USE UHAUL I am also going to talk to a lawyer about looking into your gages being a scam. I am greatly disappointed along with there was no one at customer service that provided any help other than being told read your contract. I will tell you I DID READ IT EVEN THOUGH IT WAS NOT EXPLAINED TO ME. THIS IS A FULE GAGE ISSUE NOT A READING ISSUE. HORRIBLE HORRIBLE EXPERIENCE AND CUSTOMER SERVICE TO A FRONT LINE HERORobert S.
Computer issues, but staff was very helpful and I appreciated them getting rained on during the transfer.Gary B.
Bob, took good care of me when I rented the transporter and explained to me how everything works. I had a good experience and was treated well. Thank you.ADRIAN H.