I had no problems with the location. My problem was right from the start. When I placed the order it kept sending me to Kingston Ontario to drop off. I wanted to pick up In utopia and drop off there. I ordered a 15' truck. Got a call 2 weeks prior telling me that it's probably not going to be available there or the size. Low and behold different location different size truck Celeste your Fleet operation manager needs to find a new job. I'd fire her if she worked for me. Absolutely no respect and didn't listen. It's too bad the location will get this bad review. I had to make 4 trips with this truck. I will never ever use UHAUL AGAIN!!! Unbelievable terrible. And people call my profession conArtists. I'm not finished with dealing with this. Unfortunately I'm still at my old house loading stuff into my car now.
Diane L.
Moving Truck Rental in Barrie, ON at Cash Shop
(Concessionnaire U-Haul dans le voisinage)
Services dans cet établissement :
Pour nous contacter
565 Yonge StBarrie, ON L4N4E3
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 10h am à 5h pm
- Sam : 10h am à 4h pm
- Dim : fermé
One-Way and In-Town Local Rentals in Barrie, ON L4N4E3
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 1.0
late appointment time, unfriendly
dojin K.- Rating:
- 3.0
Absolutely over priced and I was charged TWICE for a coverage fee of 15$ When I already paid the first coverage fee upon pick up of uhal vehicle. Paid over 200$ to move one way without hiring help Complete rip off
Shaelynn N.- Rating:
- 3.0
Clean the inside of the trucks
orlando O.- Rating:
- 4.0
All went well. Just a little frustraed that the person was 20 min late opening. We were on a tight schedule and really need. Online help was not helpful. Had as all confused.
Keith P.- Rating:
- 5.0
Best customer service.
JASPAL S.- Rating:
- 2.0
I was told I was 40 km over the free km amount despite only having driven the route I had originally stated, plus an extra distance for dropping off the vehicle at another location where one was needed. For this I received a rebate but the drop-off was 130 km out of my way and then I was charged $20 extra for going over the free km limit. This drop-off location was quite a distance from a major highway and not easy to get to so the additional charge was not well received by me.
Michael R.- Rating:
- 4.0
when you take a reservation please make sure you confirm the location or let the person know then and there what the location would be. As I had to drive an extra hour and pay for that extra gas because UHALL changed their location both ways. I love your service but will think again if I would want to use Uhall just because of this issue.
Rendell R.- Rating:
- 5.0
hard to see U Haul logo on the front of the plaza.. on this particular store..
LUIS S.- Rating:
- 5.0
Norman was super attentive. Took care of business in a timely fashion and got us out on the road. Likewise with the return of the vehicle at the end of the day. Next time I need a rental truck I'm returning to this location.
GLEN C.- Rating:
- 5.0
Excellent service.
CHRISTOPHER T.- Rating:
- 5.0
The gentle man at this location friendly and had the truck ready for me. I found the location to be good, with easy access to the street and close to a gas station making it convenient to fuel the truck up when returning it. If was a good experience dealing with U-Haul at this location.
James B.- Rating:
- 5.0
Happy to receive a rental with a Full tank of gas. Been to many rental places and this has not been the case.
STEPHEN D.- Rating:
- 3.0
Cash shop drop off was not the closest location from address of rental delivery. Does not offer accessories like uhaul pick up site. Okay for drop off but I would not want to pick up a truck from there
Kristina W.- Rating:
- 3.0
Not the location's fault, but it would be fantastic if for once U-Haul could honour the original reservation time and location. It's very irritating to have a change sprung on you the day before our reservation.
Carolyne Louise M.- Rating:
- 4.0
Make drop-off location more UHaul related. Mildly confusing.
Braydon M.- Rating:
- 5.0
I was stood up at my original booking place and had to look for another location to help me. The Cash Shop was amazing they got us into a truck right away and even have us a discount as the original reservation was for a van and he didn't have any so gave us a truck for the same price.
Leanna G.- Rating:
- 1.0
Complete CROOKS. They put false charges and KM. I'm DISGUSTED by this experience and will never use this location again.
Antonio L.- Rating:
- 2.0
Picking up the truck was very simple and quick; It was easy to drive and was in good working order (clean, nothing broken). Unfortunately, I had an issue when I returned it in that I was billed for 223 Miles driven as opposed to 223 Kms (the odometer is clearly in KMs). Unfortunately, I was overcharged by approximately $100 as a result of this. The staff member appeared to have difficulty understanding the difference but at least listened to me and tried to resolve the issue. Eventually I received a refund, after over two hours of my time and several phone calls to U-Haul customer support.
Daniel Y.- Rating:
- 5.0
When I picked up the truck I believe the last renter did not latch the rear door properly and there was snow inside the box. Otherwise, a great rental.
Michael C.- Rating:
- 5.0
Service was excellent, Manager went above and beyond the call of duty on this. I would return without hesitation.
George C.- Rating:
- 3.0
Make sure the truck is where it's said to be for pick up and not make customers travel to a different location ensure they actually get the truck they paid for
Chris C.- Rating:
- 4.0
The customer service at the location was very helpful and accommodating. Excellent customer service!
LORELLIE M.- Rating:
- 4.0
I opted out of the insurance and got charged for it anyways.
Ian W.- Rating:
- 5.0
Staff were very friendly and helpful. It was not clear where the UHaul dealer was located (inside cash shop) so having a more prominent sign would be helpful. The price was right and we were able to move into our new home in one day. Renting a UHaul is the way to go and I am glad we tried it, as it reduced a lot of stress over our move! Thank you. Olivia & Steve
Stephen-Marcus W.