At the time of dropoff the guy in the office never appeared. GENERAL NOTE TO UHAUL !!! In doing your customer responce evaluation there was a call from an unknown number which I didn't take. THEN an txt msg appeared noting I should watch for a certain number. The one I hadn't taken. Your notice warning has to come BEFORE the call you want me to take. MSG OUT OF SEQUENCE.
William I
Pinewood Inn
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Barrys Bay, ON K0J1B0
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The guy behind the desk seemed surprised when the truck was returned. All else was OK.
William II returned the trailer on time but I was charged extra $23 The return location was closed for 5 days and they refused to accept the return.. The owner was there but refused the trailer. It’s a motel that was open. I spent 3 hrs trying to return the trailer.. I need refund of the $23 not sure for what.
SLAWOMIR SHe didn't even come outside. The only reason he even looked out at the trailer was I asked if where I parked was ok.
DANIEL CNo one was there to help put the the trailer on the hitch, girl first day and keep video calling the boss very disorganized, the trailer was sitting in snow frozen so it wouldn’t clip on the ball, sat there for 30 mins for it to defrost from the exhaust of truck
REBECCA-ANNE V