Because we dropped the truck off on Sunday afternoon, there was no one there to receive it. We put the key in in the drop box and took several pictures of the truck there. But it took almost a week for the uhaul app to show the checkin, although today the app shows the vehicle was checked in that afternoon the app did not show that message until today. I talked to several people about that lack of check-in; Marley Willis was very, very helpful.
Patricia B
Oneils Barber And Beauty
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Baton Rouge, LA 70806
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Avis vérifiés des clients
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Comment U-Haul Fonctionnement des avisNot much parking available for large trucks. Dropped off with app. Personnel were not present
Christopher KVery friendly. Great service!
Brian MI had the worst rental experience ever in Baton Rouge at the U-Haul location on Airline Hwy. The female attendant was unprofessional and making side deals for lunch. I saw her give my 15in reservation away to the people in front of me who wanted a pick up truck to rent but they didn’t have any pick up trucks available at that location so she place them in a 15in truck. And when I got to the counter she said my reservation had cancelled but I showed her in my U-Haul app that my reservation for my 15in truck had not been cancelled…then she said well a reservation doesn’t mean or ensure your rental equipment. Long story short I had to drive 10 minutes to another location to pick up my reserved truck…worst experience ever!!!!
amanda mThere were NO uhaul signs. There weee no trucks or trailers. It was a very tight driveway/parking area? At first we thought it must have gone out of business. We drove around the block and tried to call. We got an out of service on the phone line. We called the pickup location and asked where we were supposed to go. They called corporate and tried four different times before they got an answer. They confirmed it was a barber shop in front of the apartment and we were supposed to drop off there. We went back around the block and pulled in, praying they were there because there was no way we could get turned around or back out of the lot without disconnecting. My wife went into the barber shop and a guy took our rental agreement, told us to drop it next to the two wheel dolly and we’d get an email receipt when he marked it returned in the computer and went back in to finish cutting hair. I dropped the trailer and completed the online return to protect myself. I still haven’t gotten a receipt, nor a refund for the extra day ($20).
James G